Kayla Durrence
Arcadia,FL
Summary
Dynamic Assistant Manager at Burger King with a proven track record in enhancing customer service and team leadership. Successfully implemented scheduling processes that improved operational efficiency and trained staff on food safety standards. Recognized for developing promotional strategies that boosted customer engagement and satisfaction. Skilled in money handling and decision-making.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Burger King
Arcadia, FL
06.2022 - Current
- Supervised daily operations to ensure adherence to quality standards and customer service excellence.
- Trained and mentored team members on best practices for food safety and service procedures.
- Implemented efficient scheduling processes to optimize staff allocation during peak hours.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Desoto County High School
Arcadia, FL06-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Task delegation
- Conflict resolution
Timeline
Assistant Manager
Burger King
06.2022 - Current
High School Diploma -
Desoto County High School