Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Dyer

Charlestown,MA

Summary

Dynamic customer service professional with experience at Emack and Bolios, Inc., excelling in high-pressure environments. Known for reliability and a positive attitude, I effectively resolved customer concerns and ensured satisfaction. Proficient in cash register operations, I fostered a welcoming atmosphere, enhancing the overall shopping experience.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Emack and Bolios, Inc
03.2025 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Performed cash, card, and check transactions to complete customer purchases.

Babysitter

Murphy Residents
01.2024 - 02.2025
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Planned fun outings and educational activities to keep children entertained.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Provided first aid and care during emergencies, ensuring child safety at all times.

Education

High School Diploma -

Cathedral High School
Boston, MA
06-2027

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Guest services
  • Merchandise restocking
  • Cultural awareness
  • Positive and professional
  • Problem-solving
  • Honest and dependable
  • Team collaboration
  • Cooperative attitude

Timeline

Customer Service Cashier

Emack and Bolios, Inc
03.2025 - Current

Babysitter

Murphy Residents
01.2024 - 02.2025

High School Diploma -

Cathedral High School

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