Kayla Egli
Fayetteville,Georgia
Summary
Proactive and goal-oriented professional recognized for exceptional time management and problem-solving abilities. Demonstrates reliability and adaptability, along with a swift capacity to learn and implement new skills effectively. Committed to leveraging these strengths to drive team success and contribute significantly to organizational growth. Strong focus on achieving results while fostering a collaborative work environment ensures the delivery of high-quality outcomes.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Dispatcher
Georgia State Patrol
06.2022 - Current
- Answer phone calls, dispatch Troopers to accidents and other calls, run criminal histories and other GCIC related. CAD troopers traffic stops.
- Current Job: Yes
- Annual Salary: 36,000
- Hourly Rate:
- Supervisor's Name: Crystal Powell
- Supervisor's Title: Chief Dispatcher
- Supervisor's Phone: 7702547201
- Supervisor's Email Address:
- May we contact your supervisor?: Yes
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
Seaman Recruit
United State Navy
01.2022 - 03.2022
- Current Job: No
- Annual Salary:
- Hourly Rate:
- Supervisor's Name: N/A
- Supervisor's Title:
- Supervisor's Phone:
- Supervisor's Email Address:
- May we contact your supervisor?: Yes
Store Clerk
Waystation
07.2021 - 10.2021
- Stock shelves and run register, clean store, cook food ordered by customers
- Current Job: No
- Annual Salary:
- Hourly Rate:
- Supervisor's Name: Mike
- Supervisor's Title:
- Supervisor's Phone:
- Supervisor's Email Address:
- May we contact your supervisor?: Yes
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Store Clerk
QuikTrip
12.2020 - 06.2021
- Stock shelves and products, help customers, clean store, work register
- Current Job: No
- Annual Salary:
- Hourly Rate:
- Supervisor's Name: N/A
- Supervisor's Title:
- Supervisor's Phone:
- Supervisor's Email Address:
- May we contact your supervisor?: No
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
Hostess
Texas Roadhouse
09.2020 - 11.2020
- Seat customers, take calls, clean tables
- Current Job: No
- Annual Salary:
- Hourly Rate: 2.15
- Supervisor's Name: N/A
- Supervisor's Title:
- Supervisor's Phone: (706) 613-1300
- Supervisor's Email Address:
- May we contact your supervisor?: Yes
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Sandwich artist
Subway
06.2019 - 05.2020
- Make sandwiches, help customers, clean store, run register
- Current Job: No
- Annual Salary:
- Hourly Rate: 12.50
- Supervisor's Name: Amy
- Supervisor's Title: Manager
- Supervisor's Phone: (309) 944-4466
- Supervisor's Email Address:
- May we contact your supervisor?: Yes
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
High School Diploma -
Geneseo High School
Geneseo05-2020
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Time management
- Problem-solving
- Updating logs
- Multitasking and organization
Personal Information
- Full Name: Kayla Janine Egli
- Preferred First Name:
- Email Address: kegli@gadps.net
- Street Address (line 1): 233 Chateau Dr
- Address (line 2):
- City: Fayetteville
- Zip/Postal Code: 30214
- Place of Residence: Fayetteville
- Primary Contact Number: 706/215-7067
- Alternate Contact Number: 706/215-7067
- Current Position Title: Dispatcher 2
Basic Profile
- Job Level: Support, Individual Contributor
- Shift: Day Job, Variable
- Education Level: High School Graduate or Equivalent
- Employee Status: Regular
- Schedule: Full-time
- Travel (Up to...): Yes, 100 % of the Time
Timeline
Dispatcher
Georgia State Patrol
06.2022 - Current
Seaman Recruit
United State Navy
01.2022 - 03.2022
Store Clerk
Waystation
07.2021 - 10.2021
Store Clerk
QuikTrip
12.2020 - 06.2021
Hostess
Texas Roadhouse
09.2020 - 11.2020
Sandwich artist
Subway
06.2019 - 05.2020
High School Diploma -
Geneseo High School
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