Kayla Fitzgerald
Littleton,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager/Project Manager
Divine Homes Denver, LLC /Digital Media Innovations
Denver, CO
04.2023 - Current
- Directed and executed capital projects, overseeing budget allocation, timeline adherence, and the selection and coordination of subcontractor teams
- Orchestrated a comprehensive office relocation project, successfully transitioning the company to a new location and overseeing the renovation of the office building within a stringent 5-month timeline
- Played a pivotal role in expanding the commercial real estate portfolio by 25%, leveraging strategic marketing initiatives and providing valuable assistance to ownership
- Implemented a streamlined CRM system, integrating company historical data and documentation to enhance efficiency and productivity
- Spearheaded the development and implementation of optimized business procedures, including billing processes, customer service communication protocols, vendor relations management, and documentation practices
- Efficiently managed schedules and facilitated collaboration among local and international staff members as the office manager, ensuring smooth operations and effective team communication.
Assistant Project Manager
MF Inc Designs
Denver, CO
01.2022 - 04.2023
- Partnered with lead interior designer to seamlessly execute a $1.2M luxury residential renovation project for high-profile client, ensuring on-time and on-budget delivery
- Orchestrated all project management functions including timeline, team communications, vendor contracts and client updates across 15 contractors and suppliers
- Developed and implemented detailed operational processes for supply chain logistics, timeline execution and team coordination to drive efficiency across all renovation phases
- Proactively resolved construction delays and logistics bottlenecks through collaborative problem-solving with contractors, safeguarding timeline while managing client expectations.
- Delivered high level of service to the client to both maintain and extend relationship for future business opportunities.
- Assisted in the successful completion of each phase by coordinating tasks, monitoring progress, and maintaining documentation.
Office Administrator
Israel Firstfruits
Dallas, TX
01.2019 - 10.2021
- Excelled as administrative and event coordinator for U.S Office of an international non-profit
- Collaborated closely with U.S Director to align domestic initiatives with international office objectives and annual goals through daily briefings
- Managed bookkeeping and meticulous financial records for $500K+ in annual donor contributions, ensuring full transparency
- Collaborated closely with the US Director to conceptualize and develop high-impact content that resonated with target audiences and effectively promoted the organization's mission.
- Nurtured and expanded donor development efforts, fostering key philanthropic relationships that raised $125K in new contributions over 2 years
- Planned and coordinated logistics for 3 major fundraising galas annually across U.S cities
- Recruited, trained and managed volunteer staff to provide exceptional registration services for all awareness and fundraising events.
National Account Coordinator& Sourcing Manager
Experient Sales Network
San Diego, CA
11.2013 - 09.2018
- Coordinated and managed corporate accounts worth $1M+ annually for a senior sales manager at Experient, a leading event management firm
- Functioned as strategic liaison advising both hotel partners and major clients on logistical requirements for high-profile conventions, meetings and corporate events
- Spearheaded full account management lifecycle - sourcing venues, crafting proposals, presenting solutions, performing data analysis, negotiating contracts for events of 25 to 25,000 attendees
- Efficiently coordinating and auditing for city-wide marquee events like Anime Boston with 25,000 attendees and Denver Comic Con with 20,000+ room nights
- Conducted in-depth data analysis to evaluate client spending trends, optimize supplier partnerships, and design innovative solutions to improve sourcing effectiveness
- Skillfully sourced and contracted venues/hotels globally for small executive meetings small to large-scale 10,000+ person events in top convention destinations worldwide
- Consulted with planners to flawlessly execute all event needs - venue layout, budgeting, registration, staffing and logistical services for seamless execution
- Coordinated with the accounting team to ensure timely invoicing and collections across the corporate book of business.
Education
Bachelor of Science - International Business
Liberty University
Lynchburg, VA06.2025
Associate of Arts -
North Lake College
05.2021
Skills
- Customer Relations
- Project Management
- Collaborative Team Lead
- Strong Interpersonal Skills
- Data Analyst
- Task-Oriented
- Resourceful & Problem Solver
- Fast Learner
Volunteer Experience
- Wipe Every Tear, 2017 & 2018
Volunteered on 2 mission trips working with US teams to outreach with the WET organization focused to help women human trafficked in the Philippines.
- CARES by Apartment Life, Dallas, TX, 2011-2013,
Facilitated and led 3 events a month for 350 apartment units and built relational equity with residents for the front office. Networked with corporate businesses to market CARES, created and secured partners and business sponsorships.
Certification
- Project Management Certification, Coursera, In- Progress
Timeline
Office Manager/Project Manager
Divine Homes Denver, LLC /Digital Media Innovations
04.2023 - Current
Assistant Project Manager
MF Inc Designs
01.2022 - 04.2023
Office Administrator
Israel Firstfruits
01.2019 - 10.2021
National Account Coordinator& Sourcing Manager
Experient Sales Network
11.2013 - 09.2018
Bachelor of Science - International Business
Liberty University
Associate of Arts -
North Lake College