Kayla Ford
Olathe,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to learn and experience new opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
FFL Partners
10.2023 - Current
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
- Maintained up-to-date knowledge of industry regulations, trends, and products to best serve client needs.
- Calling 100+ potential clients daily
Pharmacy Technician
AuBurn Pharmacy
10.2022 - 10.2023
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
CVS Pharmacy
10.2021 - 10.2022
- Filling prescriptions, consulting patients, and vaccinating.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Home Health CNA
BrightStar Care
12.2019 - 04.2022
- Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Collaborated with healthcare professionals in creating individualized care plans tailored to each patient''s needs.
- Running Health Clinics to assess vitals, blood sugar, A1c and BMI
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
Education
Associate of Science - Science, Technology, And Society
Johnson County Community College
Overland Park, KS12.2023
High School Diploma -
Blue Valley West High School
Stilwell05.2020
Skills
- New Agent Training
- Referral Management
- Building Relationships
- Referral Generation
- Appointment Scheduling
- Marketing Initiatives
- Lead Prospecting
- Team Training and Development
- Service Marketing
- Fitness Program Development
- Lifestyle Coaching
- Workflow Optimization
Affiliations
- Bodybuilding
- Small Business Owner
Certification
- Personal Trainer Certification
- CNA License
- Pharmacy Technician License
- EKG Technician License
- BLS Certification
Languages
Spanish
Professional Working
Timeline
Life Insurance Agent
FFL Partners
10.2023 - Current
Pharmacy Technician
AuBurn Pharmacy
10.2022 - 10.2023
Pharmacy Technician
CVS Pharmacy
10.2021 - 10.2022
Home Health CNA
BrightStar Care
12.2019 - 04.2022
Associate of Science - Science, Technology, And Society
Johnson County Community College
High School Diploma -
Blue Valley West High School
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