Kayla Forthoffer
Utica,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Server
Hamlin Pub
08.2024 - Current
- Addressed customer complaints or concerns professionally, maintaining positive relationships.
- Supported colleagues, worked in an environment that enhanced my work ethic.
- Developed multitasking skills by managing multiple tables in a timely and professional manner.
- Kept a clean and organized work environment.
- Served food and beverages with focused attention to customer needs.
Housekeeping
Elite Home Housekeeping
11.2022 - 03.2023
- Maintained a spotless environment for guests through daily housekeeping tasks.
- Ensured excellent communication with homeowners regarding scheduling changes or specific requests for housekeeping services.
- Communicated with housekeeping staff to address guest concerns regarding room cleanliness or maintenance.
Security Officer
Allied Universal Security Services
12.2021 - 08.2022
- Patrolled internal building spaces and facility grounds.
- Wrote detailed reports of all security investigations.
- Examined doors, windows and gates to verify security.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Server
Buffalo Wild Wings
08.2019 - 11.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared.
- Increased sales with upselling menu items, specials, and promotions.
- Handled cash transactions.
Education
High School Diploma -
Utica High School
47255 Shelby Rd. Utica, MI 4831706.2015
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Cash Handling
- Guest Engagement
- Item promotion
Timeline
Server
Hamlin Pub
08.2024 - Current
Housekeeping
Elite Home Housekeeping
11.2022 - 03.2023
Security Officer
Allied Universal Security Services
12.2021 - 08.2022
Server
Buffalo Wild Wings
08.2019 - 11.2021
High School Diploma -
Utica High School
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