Kayla Francis
Licensed Master's Level Social Worker
North Georgetown,OH
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in Nephrology and Medical Social Work. Respectful and compassionate professional offering 5-year background serving community by providing guidance for clients in need.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
MSW II
Fresenius Kidney Care
06.2020 - Current
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Advocated for clients to assure respected rights and wishes.
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Participated in professional development and training opportunities to enhance clinical skills.
Social Worker
Mercy Medical Center
06.2019 - 06.2020
- Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
- Worked with utilization review to establish prior authorization for timely discharges.
- Coordinated travel arrangements and contacted family with travel information.
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Managed caseload to satisfy multiple patients with diverse needs.
- Coordinated patient discharge planning and follow-up care.
- Provided patient and family education on available resources and self-care strategies.
Intern
Salem Regional Medical Center
06.2018 - 04.2019
- Assessed patient needs, provided resources and documented interactions
- Gained experience with skilled nursing patients, oncology patients and more
- Made referrals to hospice, home health agencies, skilled nursing facilities, etc.
Education
Master's in Social Work -
Ohio State University
Columbus 05.2017 - 05.2019
Bachelor of Social Work -
Youngstown State University
Youngstown 08.2014 - 05.2017
Skills
Client Documentation
Risk Assessment
Cognitive Behavioral Therapy
Client Needs Assessment
Client Confidentiality
Psychosocial Assessment
Behavioral Counseling
Client Advocacy
Multidisciplinary Team Collaboration
Knowledge of Medical and Psychiatric Terminology
Compassionate
Strengths-Based Solution-Focused Therapy
Licensed Social Worker (LSW)
Referrals and Networking
Cultural Competency
Attention to Detail
Accomplishments
- Missed Treatment Champion/Leader
- CKCC Champion/Leader
Timeline
MSW II
Fresenius Kidney Care
06.2020 - Current
Social Worker
Mercy Medical Center
06.2019 - 06.2020
Intern
Salem Regional Medical Center
06.2018 - 04.2019
Master's in Social Work -
Ohio State University
05.2017 - 05.2019
Bachelor of Social Work -
Youngstown State University
08.2014 - 05.2017