Kayla Funari
GPM Investments
Swansea,SC
10
years of professional experience
Seasoned Store Manager of operations with proven leadership skills. Strong background in overseeing all aspects of store operations, ensuring smooth day-to-day functioning and maximizing profitability. Skilled at team management, inventory control, and customer service enhancement. Proven ability to make positive impact on business performance through strategic planning and execution.
Work History
Store Manager
4 Years 4 Months- Hire, train, evaluate team members to deliver a strong customer service.
- Resolved customer complaints promptly and professionally
- Oversaw inventory management through cycle counts and audits, reducing shrinkage and ensuring accuracy.
- Monitored stock levels to prevent out-of-stock situations, maintaining optimal inventory foe sales.
- Processed truck and vendor orders, ensuring timely product delivery to meet customer demand.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforce safety, health, sanitation and age restricted sales regulations (such as tobacco and alcohol)
Store Manager
6 Years- Managed daily store operations and ensured compliance with company policies.
- Supervised and trained staff on customer service and sales techniques.
- Organized inventory management and maintained stock levels effectively.
- Conducted regular audits to maintain store cleanliness and safety standards.
- Developed staff schedules to ensure adequate coverage during peak hours.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored inventory levels and placed orders to restock shelves.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
No Degree
Skills
Inventory management
Store operations
Cash handling
Employee scheduling
Point of sale systems
Effective communication
Conflict resolution
Point of sale systems
Sales analysis
Vender coordination
Compliance enforcement
Staff training
Problem solving
Team building
Time management
Timeline
Store Manager
GPM Investments
03.2022 - 07.2026Read More
Store Manager
Dollar General
03.2016 - 03.2022Read More
Swansea High School
No Degree
Read More