Kayla George
Monroe,GA
Summary
Detailed Title Clerk with 5 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in Microsoft Word and Excel.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Tag and Title Clerk
Walton County Board of Commissioners
Monroe, GA
10.2021 - Current
- Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
- Maintained accurate records of vehicle registrations and title transfers.
- Verified documentation for compliance with state regulations and policies.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Handled incoming calls from customers seeking assistance with titling their vehicles or renewing registration tags.
- Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.
- Processed payments from customers using cash registers, credit card machines, checks and money orders.
- Verified accuracy of all documents before submission to the DMV.
- Maintained accurate records of all transactions in database system.
- Communicated with insurance companies to confirm customers possess valid car insurance.
- Provided exceptional customer service by responding to inquiries promptly and professionally.
Tami Burt
The Bridge of Georgia
Monroe, GA
08.2020 - 10.2021
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Enhanced 10-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.
- Used observational tools to document behavioral, emotional, academic and social growth of over 10 students.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Worked closely with other staff members and teachers to maintain optimum levels of communication to effectively and efficiently meet our students needs.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Instructed students with physical and cognitive disabilities.
- Promoted physical, mental and social development using classroom games and activities.
- Attended and facilitated IEP meetings for students and families.
- Completed daily reports, meal count sheets and attendance logs.
- Created learning and content strategies to meet needs of mentally and physically disabled students.
Todd White
Jersey Mike's Subs
Monroe, GA
12.2015 - 06.2021
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Michelle Cottingham
Bold Springs Academy
Monroe, GA
03.2019 - 02.2020
- Applied play-based strategies to provide diverse approaches to learning.
- Engaged individually with children to foster positive relationships and enhance learning outcomes.
- Assessed babies and toddlers against early childhood developmental milestones, generating regular progress reports to track growth.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Monitored children to identify those needing additional support and crafted targeted strategies to enhance their development.
- Facilitated adjustment for new preschool children by offering personalized assistance during class activities. by giving one-on-one support.
Vicky Billings Guthrie
Great Oaks
Monroe, GA
07.2015 - 12.2016
- Complied with health and safety regulations, maintaining top cleanliness and organization.
- Delivered quality services while maintaining friendly and welcoming environment.
- Implemented best practices and completed training on new dishes, drinks and services to optimize residents recommendations.
- Contributed to friendly and professional dining environment by communicating politely and effectively with residents to assess and meet needs.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room residents to guarantee freshness and acceptable temperature.
Education
Associate of Applied Science - Early Childhood Care And Education
Athens Technical College
Athens, GA12-2020
High School Diploma -
Monroe Area High School
Monroe, GA05-2016
Skills
- Title transfer processes
- Document verification
- Record maintenance
- Payment processing
- Customer assistance
- Regulatory compliance
- Public service
- State of Georgie Notary
- Organizational and Planning Skill
- Clear and Direct Communication
- Time Management
- Problem Solving
- Detail-Oriented
- Strong Work Ethic and Dependable
- Positive Attitude and Energetic
- Conflict Resolution
- Coaching, training and mentoring
- Cost Control
- College classes taken in Microsoft word and Excel
Certification
The Technical Certificate of Credit in Early Childhood Care and Education Basics
Timeline
Tag and Title Clerk
Walton County Board of Commissioners
10.2021 - Current
Tami Burt
The Bridge of Georgia
08.2020 - 10.2021
Michelle Cottingham
Bold Springs Academy
03.2019 - 02.2020
Todd White
Jersey Mike's Subs
12.2015 - 06.2021
Vicky Billings Guthrie
Great Oaks
07.2015 - 12.2016
Associate of Applied Science - Early Childhood Care And Education
Athens Technical College
High School Diploma -
Monroe Area High School