Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Gibson

Stuarts Draft,VA

Summary

Enthusiastic individual with eight years of ophthalmic experience, the last six working under Dr. James Tiedeman and Dr. Eugene Shildkrot. I have superior skills in working in both team-based and independent capacities. I bring strong work ethic and excellent organizational skills to any setting and am excited to begin a new challenge with a successful team.

Overview

11
11
years of professional experience

Work History

Certified Ophthalmic Assistant

EyeOne
05.2016 - Current
  • Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
  • Capture images on OCT and ensure they are clear and aligned to better assist the physician
  • Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
  • Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
  • Supported practice growth through exceptional customer service, fostering long-term relationships with patients and their families.
  • Enhanced patient comfort during procedures by providing clear instructions and compassionate support throughout their visit.
  • Assisted with office procedures and laser surgeries. Ensuring a smooth treatment by accurately prepping the room and patient for the physician and providing comfort during the treatment.

Certified Pharmacy Technician

Martin’s Pharmacy
10.2013 - 05.2016
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.

Education

Stuarts Draft High School
Stuarts Draft, VA
2013

Skills

  • Relationship development
  • Communications
  • Team management
  • Problem resolution
  • Administrative support
  • Team building
  • Planning and coordination
  • Operational improvement

Timeline

Certified Ophthalmic Assistant

EyeOne
05.2016 - Current

Certified Pharmacy Technician

Martin’s Pharmacy
10.2013 - 05.2016

Stuarts Draft High School

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