Kayla Harding
Summary
A proactive and goal-oriented professional with excellent problem-solving skills. Brings fresh perspective and strong commitment to quality and success. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
3
3
years of professional experience
Work History
Patron Experience Team Leader
Emerson College
09.2023 - Current
- Set performance expectations for the team
- Monitored progress towards goals
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Ticketer
The Bowery Boston
09.2023 - Current
- Resolved customer issues promptly,
- Demonstrated flexibility in adapting to changing schedules or priorities while maintaining superior performance standards.
Work Study Student
Southern Maine Community College
01.2022 - 08.2023
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
Retail Sales Associate
TJX Companies
06.2022 - 02.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues
Social Media Manager
Maine Mayhem Film Festival
03.2023 - 06.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Producer, Lead, Camera Operator, and Editor
Maine Academy Of Modern Music
11.2022 - 12.2022
- Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
- Facilitated communication between production staff and other departments to synchronize work.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
Director of Photography, Producer, Editor
'Tick!' Damnationland Film Festival
09.2022 - 10.2022
- Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
- Collaborated with production team, consulted on set design, layout and lighting for optimal effect.
- Facilitated communication between production staff and other departments to synchronize work.
Production Assistant
ATTN
09.2022 - 09.2022
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Production Assistant
Revolution Entertainment
09.2021 - 09.2021
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Education
Bachelor of Arts - Media Arts Production
Emerson College
Boston, MA05.2025
Associate of Arts - Communications And New Media
Southern Maine Community College
Portland, ME05.2023
Skills
Adobe Creative Suite
Google Suite
Social Media Management
Project Management
Photography and Videography
Still frame content shots
Video Production
Setting up equipment
On-set cues
Customer Service
Teamwork and Collaboration
Organizational Skills
Contributing Photographer
ECHO Magazine - Various Artists
Starting June 2023
Noisescape Magazine - Various Artists
Starting November 2023
Timeline
Patron Experience Team Leader
Emerson College
09.2023 - Current
Ticketer
The Bowery Boston
09.2023 - Current
Social Media Manager
Maine Mayhem Film Festival
03.2023 - 06.2023
Producer, Lead, Camera Operator, and Editor
Maine Academy Of Modern Music
11.2022 - 12.2022
Director of Photography, Producer, Editor
'Tick!' Damnationland Film Festival
09.2022 - 10.2022
Production Assistant
ATTN
09.2022 - 09.2022
Retail Sales Associate
TJX Companies
06.2022 - 02.2023
Work Study Student
Southern Maine Community College
01.2022 - 08.2023
Production Assistant
Revolution Entertainment
09.2021 - 09.2021
Bachelor of Arts - Media Arts Production
Emerson College
Associate of Arts - Communications And New Media
Southern Maine Community College
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