Kayla Harris
Vassar
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Zehnder’s of Frankenmuth. Proven ability to enhance guest engagement and streamline operations during peak hours. Skilled in cash handling and team collaboration, consistently delivering memorable dining experiences while managing multiple tables with precision.
Overview
10
10
years of professional experience
Work History
Server
Zehnder’s of Frankenmuth
08.2015 - Current
- Delivered exceptional customer service to enhance dining experiences
- Managed orders efficiently using point-of-sale systems
- Maintained cleanliness and organization in dining areas
- Assisted colleagues during peak hours to ensure seamless operations
- Communicated effectively with kitchen staff for timely meal preparation
- Adapted quickly to changing customer requests and preferences
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
General Associates -
Delta College
Bay City, MIHigh School Diploma -
Vassar High School
Vassar, MI06.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
Timeline
Server
Zehnder’s of Frankenmuth
08.2015 - Current
General Associates -
Delta College
High School Diploma -
Vassar High School
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