Kayla Henry
Missouri City,TX
Summary
Dynamic and detail-oriented professional with proven experience in executive support and customer service. Excelled at Mose Counseling by streamlining executive communication and enhancing information confidentiality. Demonstrated strong problem-solving abilities and interpersonal communication skills, significantly improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Executive Assistant
Mose Counseling
02.2023 - 11.2024
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Handled confidential and sensitive information with discretion and tact.
- Filed paperwork and organized computer-based information.
Ecommerce Personal Shopper
HEB Grocery Store
10.2021 - 02.2023
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
- Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Cashier
Coco Bella Beauty Supply
05.2020 - 10.2021
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Ridge Point High School
Missouri City, TX05-2022
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Meticulous attention to detail
- Customer service
- Information confidentiality
- Interpersonal communication
- File organization
Timeline
Executive Assistant
Mose Counseling
02.2023 - 11.2024
Ecommerce Personal Shopper
HEB Grocery Store
10.2021 - 02.2023
Cashier
Coco Bella Beauty Supply
05.2020 - 10.2021
High School Diploma -
Ridge Point High School
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