Summary
Overview
Work History
Education
Skills
Volleyball
Girl Scouts
Timeline
Generic

Kayla Herbin

Woodbridge,VA

Summary

Highly motivated Journeys Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Journeys Shoe Store
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Babysitter

Myself
06.2021 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Supervised children on playground to help develop physical and social skills.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Helped children complete homework assignments and school projects.
  • Established and maintained safe play environment for children.
  • Monitored children's play activities to verify safety.
  • Guided school homework and read bedtime stories to support development.

Education

High School Diploma -

Gar-Field High School
Woodbridge, VA
06.2025

Skills

  • Sales Trends
  • Cash Register Operation
  • Adobe Systems Adobe InDesign
  • Adapt to Diverse Groups
  • Customer Service
  • Verbal Communication
  • Stockroom Upkeep
  • Merchandise Recommendations
  • Critical Thinking

Volleyball

I am currently the libero for Gar-Field Senior High School's Girls Varsity Volleyball team. I have been a part of this program for 3 years. I also play club volleyball and have been apart of that for 3 years as well. 

Girl Scouts

  I have been a Girl Scouts for 11 years. As a Girl Scout, I progressed from a Daisy to my current level as a Senior. All three of these activities have taught me discipline and team work. 

Timeline

Sales Associate

Journeys Shoe Store
07.2023 - Current

Babysitter

Myself
06.2021 - Current

High School Diploma -

Gar-Field High School

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Kayla Herbin