KAYLA HERON
PHILADELPHIA,US
Summary
Nursing student with 4 years of experience in customer service roles, demonstrating strong communication, organization, and leadership skills. Proven ability to enhance customer satisfaction and maintain a positive environment, with a focus on teamwork and problem-solving. Eager to apply critical thinking and time management skills in a healthcare setting, aiming to contribute effectively to patient care and team dynamics.
Overview
4
4
years of professional experience
Work History
MANAGER
Beach Bowls
05.2022 - Current
- Ensured that all work policies and safety precautions were being possessed by all staff and customers present
- Prepared food in a clean and accurate way to ensure prompt customer service
- Enhanced leadership skills
WAITRESS
Pat's Pizza
08.2020 - 05.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
- Possessed patience and calmness during busy and pressured situations
Education
BACHELOR OF SCIENCE - Nursing
Desales University
Center Valley, PA05.2027
Skills
- Time Management
- Leadership
- Communication
- Teamwork
- Organization
- Problem Solving
- Critical Thinking
Additional information
- Presidential Scholarship, Desales University, Center Valley, PA, 08/01/23 - Current
- Nursing Scholarship, Desales University, Center Valley, PA, 08/01/23 - Current
- Nursing Scholars Masters Program, Desales University, Center Valley, PA, 08/01/23 - Current
- Deans List, Desales University, Center Valley, PA,
Timeline
MANAGER
Beach Bowls
05.2022 - Current
WAITRESS
Pat's Pizza
08.2020 - 05.2023
BACHELOR OF SCIENCE - Nursing
Desales University
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