Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Soriano

Philadelphia,PA

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

3
3
years of professional experience

Work History

Manager

Taco Bell Restaurant
2022.02 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Motivated staff to perform at peak efficiency and quality.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Oversaw food preparation and monitored safety protocols.

Canvassing Team Leader

Civics Operation
2021.10 - 2022.01

In this occupation i was to go door to door and give information about political campaign's, food services, health and wellness as well as multiple things to help the community.

Education

High School Diploma -

George Washington High School
Philadelphia, PA
06.2021

Skills

  • Workforce Management
  • Strategic Planning
  • Business Development
  • Financial Management
  • Staff Development
  • Team Leadership
  • Customer Relationship Management (CRM)
  • Policy Implementation
  • Verbal and written communication
  • Time Management
  • Negotiation

Timeline

Manager

Taco Bell Restaurant
2022.02 - Current

Canvassing Team Leader

Civics Operation
2021.10 - 2022.01

High School Diploma -

George Washington High School
Jessica Soriano