Kayla Hicks
Wilkesboro,NC
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
16
16
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant III
Hugh Chatham Surgical. Proud Associate Of Hugh Chatham Memorial Hospital
Elkin, North Carolina
12.2024 - Current
- Assisted healthcare providers during patient examinations and procedures.
- Managed patient scheduling and coordinated appointments effectively.
- Collected and documented patient medical histories and vital signs accurately.
Emergency Medical Technician
Wilkes County EMS
Wilkesboro, NC
08.2024 - Current
- Responded to emergency calls and assessed patient conditions promptly.
- Administered first aid and life support measures to stabilize patients.
- Operated emergency medical equipment during transport to healthcare facilities.
Emergency Medical Technician
Speedway Motorsports
Wilkesboro, NC
01.2024 - Current
- Responded to emergency calls and assessed patient conditions promptly.
- Administered first aid and life support measures to stabilize patients.
- Operated emergency medical equipment during transport to healthcare facilities.
Certified Medical Assistant
MLP Church Family Medicine
Wilkesboro, NC
10.2023 - 12.2024
- Assisted healthcare providers during patient examinations and procedures.
- Managed patient scheduling and coordinated appointments effectively.
- Collected and documented patient medical histories and vital signs accurately.
Administrative Assistant
Mountaineer Heating And Cooling
Boone, NC
11.2021 - 10.2023
- Managed daily office operations and ensured efficient workflow.
- Coordinated schedules and appointments for management and technicians.
- Assisted in processing service requests and customer inquiries.
Certified Medical Assistant
Appalachian Regional Healthcare
Boone, NC
05.2015 - 11.2021
- Assisted healthcare providers during patient examinations and procedures.
- Managed patient scheduling and coordinated appointments effectively.
- Collected and documented patient medical histories and vital signs accurately.
CNA
Glenbridge Health And Rehabilitation
Boone, North Carolina
05.2010 - 05.2015
- Assisted residents with daily living activities and personal care needs.
- Maintained accurate patient records and updated health charts regularly.
- Collaborated with nursing staff to ensure effective patient care delivery.
Education
EMT - Emergency Medicine
Caldwell Community College And Technical Institute
Hudson, NC 01.2024 - 08.2024
Nurse Aid I - CNA
Caldwell Community College And Technical Institute
Hudson, NC 01.2010 - 06.2011
Watauga High School
Boone, NCCertified Medical Assistant
Caldwell Community College And Technical Institute
Hudson, NCSkills
- Patient care
- Vital signs monitoring
- Medical record documentation
- Appointment scheduling
Certification
- Certified medical assistant
- Nurse aid I
- EMT-B
References
References available upon request.
Timeline
Certified Medical Assistant III
Hugh Chatham Surgical. Proud Associate Of Hugh Chatham Memorial Hospital
12.2024 - Current
Emergency Medical Technician
Wilkes County EMS
08.2024 - Current
Emergency Medical Technician
Speedway Motorsports
01.2024 - Current
EMT - Emergency Medicine
Caldwell Community College And Technical Institute
01.2024 - 08.2024
Certified Medical Assistant
MLP Church Family Medicine
10.2023 - 12.2024
Administrative Assistant
Mountaineer Heating And Cooling
11.2021 - 10.2023
Certified Medical Assistant
Appalachian Regional Healthcare
05.2015 - 11.2021
CNA
Glenbridge Health And Rehabilitation
05.2010 - 05.2015
Nurse Aid I - CNA
Caldwell Community College And Technical Institute
01.2010 - 06.2011
Watauga High School
Certified Medical Assistant
Caldwell Community College And Technical Institute