Kayla Hilton
Port Saint Joe,FL
Summary
Results-driven real estate professional with 6+ years of experience managing client relationships, negotiations, and complex transactions in a fast-paces, high-performance environment. Known for my strong communication, problem-solving, and the ability to manage multiple projects while delivering exceptional client experiences. Seeking to transition into a collaborative corporate environment where my skills in relationship-building, operation organization, and strategic thinking can contribute to your team and company growth.
Overview
11
11
years of professional experience
Work History
Real Estate Advisor | Licensed Realtor
Real Broker, LLC and RREG
Georgia & Florida
08.2020 - Current
- Negotiate and manage real estate transactions from acquisition to closing.
- Conduct market research and property analysis to identify investment opportunities and optimal pricing strategies.
- Build and maintain relationships with developers, builders, lenders, and investors to facilitate successful transactions.
- Manage multiple deals simultaneously while ensuring contract compliance, deadlines, and financial coordination.
- Advise clients on location value, growth trends, and property potential within competitive markets.
- Coordinate with inspectors, attorneys, title companies, and lenders to move transactions efficiently to closing.
Catastrophe Claims Adjuster
Global Risk Solutions
Remote
09.2024 - 05.2025
- Evaluated complex catastrophe claims to determine coverage and liability.
- Collaborated with policyholders and agents to gather necessary documentation for claims processing.
- Analyzed loss data using specialized software to assess damages and expedite settlements.
- Developed training materials for junior adjusters to enhance understanding of claims processes.
- Mentored team members on best practices for handling high-value catastrophe claims disputes.
- Handled after-hours rotations for emergency claims as needed.
Director of Operations
Keller Williams
Marietta, GA
10.2019 - 08.2020
- Greeted and welcomed clients, ensuring positive initial impressions of services.
- Managed front desk operations, coordinating appointment scheduling and client inquiries efficiently.
- Developed training materials for new staff on customer service protocols and best practices.
- Streamlined communication processes between departments, enhancing collaboration and response times.
- Evaluated operational workflows, identifying opportunities for process enhancements and efficiency gains.
- Organized office events and meetings, ensuring seamless execution and participant satisfaction.
Pharmacy Inventory Specialist
CVS Pharmacy Health, Retail
Holly Springs, GA
02.2015 - 07.2018
- Managed inventory levels, ensuring availability of pharmaceutical products and minimizing stock discrepancies.
- Streamlined ordering processes, enhancing efficiency in supply chain management.
- Coordinated with suppliers to resolve inventory issues, maintaining optimal stock levels.
- Implemented inventory tracking systems, improving accuracy and reducing waste.
- Trained new staff on inventory management protocols and software utilization.
- Conducted regular audits of inventory records, ensuring compliance with safety regulations.
Education
High School Diploma -
Pickens High School
Jasper, GA2016
Skills
- Strong client relationship development
- Vendor coordination
- Market analysis
- Site evaluations
- Lease and contract review
- Real estate transaction management
- Market research and competitive analysis
- Project coordination
- Timeline and deadline management
- Negotiation
- CRM systems
- Self-driven, adaptable, and growth-oriented
Accomplishments
- Achieved Top 20% ranking in production in 2023 at a competitive Keller Williams market center, with $14 million in annual sales volume.
Timeline
Catastrophe Claims Adjuster
Global Risk Solutions
09.2024 - 05.2025
Real Estate Advisor | Licensed Realtor
Real Broker, LLC and RREG
08.2020 - Current
Director of Operations
Keller Williams
10.2019 - 08.2020
Pharmacy Inventory Specialist
CVS Pharmacy Health, Retail
02.2015 - 07.2018
High School Diploma -
Pickens High School