Overview
Work History
Education
Skills
Timeline
Generic

Kayla Hood

Las Vegas,NV

Overview

14
14
years of professional experience

Work History

ACCOUNT MANAGER

Eightcig LLC
06.2023 - Current
  • Develop trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

EXECUTIVE ADMINISTRATIVE ASSISTANT

Delta Management Group
08.2021 - 06.2023
  • Transcribed meeting minutes to support sales, business development and senior management teams
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.

STORE MANAGER

Sally Beauty Supply
11.2018 - 04.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

SENIOR EXECUTIVE SECRETARY

Spectrum
02.2015 - 04.2018
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials
  • Delivered exemplary administrative support to the executive team, enabling them to focus on strategic initiatives and achieve business objectives.
  • Expedited document preparation with meticulous proofreading and editing, ensuring error-free materials for presentations and meetings.

EXECUTIVE ADMINISTRATIVE SECRETARY

Randolph Air Force Base
01.2011 - 12.2014
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
  • Ensured timely completion of projects by coordinating cross-functional teams and tracking progress against deadlines.
  • Handled sensitive information with discretion while maintaining confidentiality of executive correspondence, financial records, and personnel matters.

Education

HIGH SCHOOL DIPLOMA -

Samuel Clemens High School
Schertz, Texas

Skills

  • Microsoft Office
  • Google Suite
  • Big Commerce
  • Slack
  • Zoom
  • CRM
  • Account Oversight
  • Account Development

Timeline

ACCOUNT MANAGER

Eightcig LLC
06.2023 - Current

EXECUTIVE ADMINISTRATIVE ASSISTANT

Delta Management Group
08.2021 - 06.2023

STORE MANAGER

Sally Beauty Supply
11.2018 - 04.2021

SENIOR EXECUTIVE SECRETARY

Spectrum
02.2015 - 04.2018

EXECUTIVE ADMINISTRATIVE SECRETARY

Randolph Air Force Base
01.2011 - 12.2014

HIGH SCHOOL DIPLOMA -

Samuel Clemens High School

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Kayla Hood