Kayla Jennings
Forsyth,MO
Summary
Selfless Activity Director with strong talents in planning and executing daily activities and encouraging resort guest participation. Adept at managing a monthly calendar, personalizing activities, coordinating volunteers and handling activity budgets. Outstanding people skills and react calmly to emergency situations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Activities supervisor
Hilton Grand Vacations
Branson, MO
01.2023 - Current
- Supervise a resort activities department
- I make purchase orders along with handling the yearly budget for my department
- I am responsible for staff schedules, monthly/weekly/special holiday calendars
- I help organize special events for resort guest
Activities Manager
Paradise Activity company
Branson, MO
04.2022 - 12.2022
- Managed a resort activities department
- I made purchase orders along with handling the yearly budget for my department
- I was responsible for staff schedules, monthly/weekly/special holiday calendars
- I helped organize special events for resort guest
- The company we were contracted with did not continue our contract for the2023 year
- I was asked by the resort to move over to their company
Front Desk Associate
Branson Travel Group
Branson, MO
02.2019 - 06.2020
- As a front desk associate, I learned lots of customer service skills! I learned how to be patient with others
Activities Coordinator
Spinnaker Resorts
Branson, MO
09.2018 - 02.2019
- I accepted a seasonal position for this resort in the beginning of September
- Since then, I have spent a lot of time interacting with guests and getting to know a lot of them on a personal level
- We spent most of our time as activity coordinators, running and planning activities to ensure guests have a memorable vacation
Hostess and Server
Famous Dave's
Branson, MO
11.2014 - 09.2018
- I have been working at Famous Dave’s for almost4 Year’s now, in that four years I have been bumped up to coordinator to maintain waits, and have also been moved up to serve
Education
Associate of Arts in Teacher Education - Education
Ozarks Technical Community College
Hollister, MO05-2026
Skills
- Hostess
- Host
- Expo
- Busser
- Guest Services
- Front Desk
- Serving Experience
- Restaurant Experience
- Food Service
- Leadership
- Guest services
- Supervising experience
- Front desk
- Customer service
- Team management
- Program development
- Employee evaluation
- Participant monitoring
- Teamwork
- Time management
- Multitasking
- Reliability
- Excellent communication
Certification
- Substitute Teaching License- Missouri Department of Education.
Timeline
Activities supervisor
Hilton Grand Vacations
01.2023 - Current
Activities Manager
Paradise Activity company
04.2022 - 12.2022
Front Desk Associate
Branson Travel Group
02.2019 - 06.2020
Activities Coordinator
Spinnaker Resorts
09.2018 - 02.2019
Hostess and Server
Famous Dave's
11.2014 - 09.2018
Associate of Arts in Teacher Education - Education
Ozarks Technical Community College