Kayla Johnson
Saint Francis Hospital
Owasso,OK
1
Certification
11
years of professional experience
Detail-oriented Pharmacy Professional with expertise in medication preparation and inventory management, enhancing pharmacy operations and patient care. Strong organizational skills ensure regulatory compliance. Committed to team collaboration and adaptability to meet dynamic demands.
Work History
Pharmacy Technician
11 Months- Processed medication orders, verifying dosage, route, and patient-specific requirements.
- Coordinated medication deliveries to nursing units and critical care areas.
- Replenished automated dispensing cabinets and resolved medication stock discrepancies.
- Audited inventory levels, rotated stock, and removed expired pharmaceuticals.
Pharmacy Technician
1 Year 11 Months- Managed high volume of prescription fills for patients
- Entered 200 prescriptions weekly into system
- Handled incoming phone calls, addressing patient and healthcare provider inquiries to enhance communication and service
- Resolved third party billing and customer service issues to maintain smooth pharmacy operations
Counter
2 Months- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Replenished inventory levels to ensure availability of products and replenished workstation products.
Server/Hostess
1 Year 9 Months- Delivered food and beverages promptly, ensuring attentive service to enhance customer satisfaction.
- Coordinated with team members during peak shifts to streamline workflow and elevate guest experiences.
- Upheld cleanliness and organization of dining area, contributing to a positive atmosphere for guests.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier/Customer Service
1 Year 3 Months- Counted cash drawers at shift start and end, ensuring accuracy for transactions.
- Welcomed customers, identified needs, and provided tailored assistance.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with high accuracy.
Education
Graduate Certificate - Sleep Study technology
Graduate Certificate - Pharmacy Technician
High school diploma
Skills
Medication dispensing
Prescription filling
Proficiency with pharmacy software
Medication order processing
Time management and multitasking
Confidentiality and HIPAA
Problem-solving skills
Certification
Pharmacy technician permit- 30841
PTCB-30292389
Personal Information
Title: Pharmacy Technician
Certifications
04-2025
Timeline
Pharmacy Technician
Saint Francis Hospital
11.2025 - CurrentRead More
Pharmacy Technician
Walmart
09.2023 - 08.2025Read More
Counter
Amazon Distribution Center
01.2021 - 03.2021Read More
Server/Hostess
Olive Garden
12.2018 - 09.2020Read More
Cashier/Customer Service
Braum's Ice Cream and Dairy Stores
04.2016 - 07.2017Read More
Owasso High School
High school diploma
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Tulsa Tech
Graduate Certificate from Pharmacy Technician
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Tulsa Technology Center-Lemley Campus
Graduate Certificate from Sleep Study technology
Read More