Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Interests
Timeline

KAYLA KYPTA

Keller Williams Advisors Palo Alto
BELMONT,USA
1
Language
5
years of professional experience

Recent Political Science graduate from the University of California, Merced, with diverse experience in student conduct, behavioral therapy, public service, and nonprofit engagement. Proven ability to manage confidential cases, lead educational workshops, and support both administrative and client-facing operations. Strong communicator and fast learner with a passion for law, advocacy, and social impact. Experienced in working across university departments, tech dining environments, and volunteer organizations. Committed to creating positive change through leadership, integrity, and community-focused work.

Professional with strong expertise in creating memorable first impressions. Skilled in communication, organization, and customer service. Adept at team collaboration and adjusting to changing needs. Known for reliability and results-driven approach.

Work History

Director of First Impressions and Agent Services

6 Months
Keller Williams Advisors Palo Alto | 04.2026 - Current
  • Welcomed clients and visitors, creating a positive first impression for all interactions.
  • Managed front desk operations, ensuring efficient handling of phone calls and inquiries.
  • Coordinated appointment scheduling, optimizing agent availability and client satisfaction.
  • Assisted in maintaining office organization, contributing to a streamlined working environment.
  • Collaborated with agents to support marketing initiatives, enhancing brand presence in the community.
  • Implemented strategies to improve visitor management processes, enhancing security measures within the organization.
  • Handled sensitive client information with discretion and confidentiality, adhering to strict privacy policies at all times.
  • Developed strong rapport with clients and colleagues, fostering long-lasting professional relationships.

Behavior Technician

6 Months
Active Steps LLC | 01.2025 - 07.2025
  • Implemented individualized behavior plans, boosting client progress by 30%
  • Collaborated with multidisciplinary teams to develop and implement effective treatment strategies
  • Utilized data-driven strategies to track and analyze client behavior
  • Trained and mentored new staff, fostering team unity and improving delivery of care
  • Adapt therapy strategies in real-time to meet individual client needs and changing behaviors
  • Fostered strong relationships with clients to build trust and promote consistent engagement in therapy
  • Educated families on behavior strategies, leading to improved home dynamics
  • Trained and mentored new staff, improving team performance and cohesion
  • Participate in team meetings and ongoing training to stay updated on ABA best practices
  • Recognized for maintaining calm and supportive interactions during behavioral escalation
  • Contribute to treatment plan updates by providing insights based on session data and patterns
  • Demonstrate flexibility and patience in dynamic in-home settings while managing multiple cases

Student Conduct Intern

2 Years 7 Months
Office of Student Rights and Responsibilities, University of California, Merced | 12.2022 - 07.2025
  • Gained in-depth experience with student conduct processes and university policy enforcement
  • Supported adjudicators by reviewing and processing student violation cases to ensure fair outcomes
  • Gathered and reviewed confidential evidence for case documentation
  • Drafted case reports, violation letters, and official correspondence
  • Facilitated workshops on academic integrity and student rights to enhance student understanding and compliance
  • Participated in student conduct hearings and case discussions
  • Strengthened written and verbal communication by working with diverse students, faculty, and staff
  • Coordinated campus events to raise awareness of student conduct policies, fostering a culture of accountability
  • Served on the hiring committee for new intern recruitment
  • Organized campus events to promote awareness of student conduct policies

FMHelp Student Assistant

1 Year 4 Months
Facilities Management, University of California, Merced | 08.2021 - 12.2022
  • Utilized Excel and Adobe software extensively for data management and reporting
  • Recorded employee hours for facilities departments, ensuring accurate payroll processing for construction, locksmith, grounds, events, and recycling
  • Ensured accuracy and efficiency in data entry and administrative tasks
  • Handled confidential information and supported event projects with a high level of discretion
  • Developed strong organizational and time-management skills
  • Managed sensitive information with care and supported event projects with a high level of discretion
  • Enhanced organizational skills through effective task management
  • Achieved accuracy and efficiency in data entry and administrative tasks, supporting smooth office operations
  • Consistently upheld professionalism and confidentiality in handling sensitive workplace information

Fellow Intern

4 Months
CADEM, California Democratic Party | 07.2022 - 11.2022
  • Engaged in phone banks and tabling efforts for CADEM and Merced City Council members to promote local initiatives
  • Planned and hosted a Prop 1 event on campus to increase student engagement
  • Assisted phone banking operations for CADEM and the BAC Coalition
  • Participated in phone banks and tabling for CADEM and Merced City Council members
  • Assisted callers with technical issues and organized breakout rooms for effective training reviews
  • Conducted volunteer recruitment calls to engage potential candidates
  • Met with Assembly District 27 candidates and attended their debate
  • Gained hands-on experience with political databases such as Scale to Win and Mobilize

Education

High School Diploma

Granite Bay Highschool | Granite Bay | 01-2021
  • Honor Roll (Fall & Spring 2020–2021)
  • AP Courses: Statistics, Biology, Government, U.S. History, Chemistry
  • Varsity Softball Team
  • Link Crew Member

Bachelor of Arts - Political Science

University of California, Merced | Merced, CA | 01-2025
  • Honor Roll recipient (Fall 2021, Spring 2022)
  • Member of the Pre-Law Society (4 years)
  • Participated in a legislative simulation class
  • Selected to serve on the hiring committee for Assistant Director of Student Affairs
  • Completed coursework in Judicial Politics, Comparative Politics, Urban Politics, Foreign Policy, and Python for Political Data Analysis
  • Strong background in Microsoft Excel, Google Sheets, Smartsheet, and Canva

Skills

SalesForce
Office 365 databases
Event Coordination
Client Engagement
Research
Collaboration
Planning
Multitasking
Critical Thinking Skills
Verbal communication
File organization methods
Communication skills
Quick Learner

LANGUAGES

English

Interests

Softball
Reading
Working out
Singing
Content Creation
Video Editing
Socializing
Show Binge

Timeline

Director of First Impressions and Agent Services

Keller Williams Advisors Palo Alto
04.2026 - CurrentRead More

Behavior Technician

Active Steps LLC
01.2025 - 07.2025Read More

Student Conduct Intern

Office of Student Rights and Responsibilities, University of California, Merced
12.2022 - 07.2025Read More

Fellow Intern

CADEM, California Democratic Party
07.2022 - 11.2022Read More

FMHelp Student Assistant

Facilities Management, University of California, Merced
08.2021 - 12.2022Read More

University of California, Merced

Bachelor of Arts from Political Science
Read More

Granite Bay Highschool

High School Diploma
Read More
KAYLA KYPTA