Kayla Lewis
Wentzville,MO
Summary
Dynamic Executive Assistant with a proven track record at Gateway General Contractors, excelling in customer service and exceptional organization. Demonstrated ability to enhance team productivity and solve complex problems efficiently. Skilled in executive support and office management, consistently delivering results by prioritizing client satisfaction and operational excellence.
Overview
9
9
years of professional experience
Work History
Executive Assistant to the President
Gateway General Contractors
9031 Veterans Memorial Pkwy.
05.2022 - Current
- Answered high volume of phone calls and email inquiries.
- Used advanced software to prepare documents and reports
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Screened personal and business calls and directed to appropriate party.
- Took notes and dictation at meetings.
- Worked with homeowners insurance.
- Solved customer complains in a timely manner.
- Filed paperwork and organized computer-based information.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Caregiver, Special Needs
Private Residence
O'Fallon, MO
02.2018 - 05.2022
- Prepared meals and snacks and fed client.
- Communicated well both verbally and in writing with client, guardians, and medical professionals.
- Offered support to assist with supervising special needs individuals in home.
- Completed regular check-ins and progress report for each client.
- Monitored clients' overall health and well-being and noted significant changes.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Surgical Assistant
Northwest Oral And Maxillofacial
O'Fallon, MO
07.2015 - 02.2018
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Applied antiseptics and sterile dressings to cover surgical locations and boost healing.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Protected patients from infection by setting up and managing sterile operating fields.
- Assisted with transfer of patients from recovery room to operating room, providing care and support.
- Worked well in a team setting, providing support and guidance.
- Monitored patient vital signs, reporting changes to surgeon for further investigation.
- Paid attention to detail while completing assignments.
Education
Associate of Science - Applied And Professional Ethics
St Charles Community College
City Of Saint Peters, MO05.2020
Applied And Professional Ethics
Missouri State University - West Plains
West Plains, MO05.2015
Skills
- Executive Support
- Calendar Management
- Exceptional organization
- Customer Service
- Staff Management
- Office Management
- Scheduling
- File Organization
- Proactive Problem Solving
Timeline
Executive Assistant to the President
Gateway General Contractors
05.2022 - Current
Caregiver, Special Needs
Private Residence
02.2018 - 05.2022
Surgical Assistant
Northwest Oral And Maxillofacial
07.2015 - 02.2018
Associate of Science - Applied And Professional Ethics
St Charles Community College
Applied And Professional Ethics
Missouri State University - West Plains