Kayla Lucas
Savannah,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Legal Assistant
Savage Turner Pinckney Law Firm
01.2023 - Current
- Assist paralegals and attorneys with organizing, filing, and maintaining client files
- Communicate with clients, doctors, insurance adjusters, and other legal teams
- E-File court documents
- Create drafts of contracts, letters, and other legal documents
- Manage attorney calendar including scheduling hearings, depositions, and trials
- Create binders for depositions and trials.
Quality Assurance Analyst
Chairman Foods
05.2022 - 04.2023
- Enhanced software quality by conducting thorough testing and identifying areas for improvement.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
- Improved product reliability by executing rigorous test plans and ensuring software met established requirements.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Implemented automated testing solutions to reduce manual effort, increasing overall efficiency within the QA team.
Legal Secretary
Morgan & Morgan
10.2021 - 01.2023
- Assist case managers and attorneys with organizing, filing, and maintaining client files up to 100+ cases
- Organized and maintained client libraries, documents
- Collect check request for medical records, accident reports, driving records and vehicle ownership as requested and submit for processing
- Copy documents and demand packages
- Complete certified mail cards and mail documents and cost checks
- Send out demand letters.
Sales Associate
Victoria's Secret
08.2019 - 12.2022
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items
- Delivered exceptional customer service to guests
- Cleaned and organized sales floor in accordance with company merchandising standards
- Received and processed online orders for shipment or store pick-up
- Used knowledge of company products and services to recommend solutions to customers
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
Education
Associate of Applied Science - Paralegal Studies
Savannah Technical College
Savannah, GAHigh school diploma -
Windsor Forest High School
Savannah, GA05.2019
Skills
- Retail Sales
- Typing Speed
- Legal Standards
- Case File Preparation
- Customer Service
- Communication Skills
- Microsoft office (6 years)
- Time management
- Organizational Skills
- Leadership (1 year)
- DocuSign
- Clerical experience
- Medical Records
- Google Docs
Certification
- Certified Notary Public
- Driver's License (09/01/19 - 07/01/27)
Timeline
Legal Assistant
Savage Turner Pinckney Law Firm
01.2023 - Current
Quality Assurance Analyst
Chairman Foods
05.2022 - 04.2023
Legal Secretary
Morgan & Morgan
10.2021 - 01.2023
Sales Associate
Victoria's Secret
08.2019 - 12.2022
Associate of Applied Science - Paralegal Studies
Savannah Technical College
High school diploma -
Windsor Forest High School