Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Luevanos

Fowler,United States

Summary

Outgoing student pursuing a full-time part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Assistant Box Office Manager

Fresno Fairground
Fresno, CA
08.2023 - 11.2023
  • Processed refunds according to company policies while maintaining excellent customer relations.
  • Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
  • Utilized various software applications such as Ticketmaster, Vendini, and Eventbrite for daily tasks.
  • Assisted in the day-to-day operations of the box office, including ticket sales and customer service.

Server Shift Leader

Taco Bell
Selma, CA
02.2021 - 02.2022
  • Developed strategies for improving customer service standards within the restaurant.
  • Performed cash register functions accurately and efficiently.
  • Addressed customer concerns promptly and effectively while maintaining a high level of professionalism at all times.
  • Ensured customer satisfaction and handled customer complaints in a professional manner.

Picker Packer

Amazon
Fresno, CA
07.2020 - 12.2020
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.

Education

Lawrence & Company College of Cosmetology - Selma
Selma, CA
07-2023

High School Diploma -

Fowler High School
Fowler, CA
06-2019

Some College (No Degree) -

Reedley College
Reedley, CA

Skills

  • Communication
  • Customer Service
  • Problem Resolution
  • Analytical Thinking
  • Decision-Making
  • Multitasking
  • Flexible and Adaptable
  • Leadership
  • Dependable and Responsible
  • Data Entry

Timeline

Assistant Box Office Manager

Fresno Fairground
08.2023 - 11.2023

Server Shift Leader

Taco Bell
02.2021 - 02.2022

Picker Packer

Amazon
07.2020 - 12.2020

Lawrence & Company College of Cosmetology - Selma

High School Diploma -

Fowler High School

Some College (No Degree) -

Reedley College

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Kayla Luevanos