Kayla Mack
Memphis,Tennessee
Summary
Detail-Oriented Pharmacy Technician experienced in processing and filling prescriptions while adhering to pharmacy operations and regulations. Achieved success in preparing bulk medications and large-volume intravenous admixtures through effective inventory management and supply audits. Focused on maintaining high standards of quality control and delivering exceptional customer service.
Overview
1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Memphis
08.2026 - Current
- Supported Walmart Pharmacy prescription filling and medication preparation under pharmacist supervision.
- Processed prescription sales, insurance claims, and customer transactions, ensuring accuracy and efficiency at Walmart pharmacy counter.
- Verified patient information, allergies, and prescription details for Walmart Pharmacy accuracy.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Used pharmacy software to enter prescriptions and update patient profiles.
- Coordinated workflow and daily refill requests withthe Walmart Pharmacy team, enhancing service delivery.
- Managed inventory by rotating stock, removing expired or damaged drug products, and resolving discrepancies in drug counts to maintain accurate stock levels.
Compounding Pharmacy Technician
Option Care Health
Memphis
08.2023 - 08.2026
- Supported pharmacist in preparing and dispensing medications and supplies, ensuring compliance with OCH policies, state regulations, and standards.
- Compounded medications with a focus on accuracy and adherence to established protocols.
- Performs basic pharmaceutical calculations in order to obtain correct dosages of medications.
- Accurately labels and packages medications.
- Contributed to assessing, managing, and reporting medication-related incidents to enhance patient safety.
- Ensures pharmacy surfaces and laminar flow hoods are cleaned and sanitized.
- Inspects equipment and documents any equipment failures or defects.
- Assists with recording and maintaining pharmacy temperature & cleaning logs.
- Measured medications for accurate dosage preparation under USP 797 and USP 800 cleanroom standards.
Certified Pharmacy Technician II
Regional One Health
Memphis, TN
01.2022 - 09.2023
- Dispensed medications using pharmacy software and automated dispensing cabinets.
- Verified medication labels against physician orders and patient profiles.
- Prepared prescriptions for inpatient pharmacy services across Regional One Health units.
- Compounded sterile and nonsterile preparations under pharmacist supervision.
- Documented controlled substance activity following Regional One Health policies.
- Facilitated medication availability and timely delivery requests for nursing staff.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Verified and logged daily incoming drug inventories, promptly reporting discrepancies to maintain accurate inventory records.
Certified Pharmacy Technician
Walgreens
Memphis, TN
10.2021 - 12.2021
- Prepared prescriptions in a retail pharmacy setting using dispensing software and drug references.
- Prepared prescriptions in a retail pharmacy setting using dispensing software and drug references.
- Measured, counted, and packaged medications for pharmacy review.
- Assisted patients with refill requests and insurance inquiries, enhancing customer satisfaction and support during pickup.
- Maintained inventory by conducting stock checks, managing orders, and monitoring expiration dates to ensure availability of medications.
- Processed prescriptions and payments at pharmacy register using point-of-sale systems, ensuring accurate transactions and efficient service.
- Maintained inventory through stock checks, ordering, and expiration-date monitoring.
- Followed pharmacy laws, safety rules, and confidentiality standards during daily operations.
- Collaborated with peers to streamline workflow processes., technicians and pharmacists to prioritize and complete orders.
Cashier/ Pharmacy Technician
Sam's Club
Jacksonville, FL
06.2020 - 10.2021
- Greeted club members and efficiently processed purchases to ensure a smooth checkout experience.
- Scanned merchandise and verified pricing across warehouse club transactions.
- Accepted cash, card, and digital payments with accuracy.
- Proposed innovative ideas and solutions that improved team collaboration and service delivery.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responding to customer questions.
- Assisted pharmacist in managing high volume of prescriptions while addressing customer inquiries promptly.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Mental Health Specialist - Mental Health
MedCerts
Memphis, TN 01.2026 - 02.2026
Medcerts / Pharmacy Technician Specialist Certificate -
Medcerts
Online 10.2020 - 04.2021
MLK College Prep High School/ Diploma -
MLK College Prep High School
Memphis, TN 08.2015 - 05.2019
Skills
- Prescription processing
- Inpatient pharmacy
- Outpatient pharmacy
- Retail pharmacy
- Sterile compounding
- USP compliance
- Sterile technique
- Dosage form preparation
- Drug inventory
- Inventory management
- Pharmacy operations
- Pharmacy law compliance
- Patient communication
- Team coordination
- Patient confidentiality
Certification
Certified Pharmacy Technician II
Awards
No current awards
Personal Information
Title: Certified Pharmacy Technician II
Timeline
Certified Pharmacy Technician
Walmart
08.2026 - Current
Mental Health Specialist - Mental Health
MedCerts
01.2026 - 02.2026
Compounding Pharmacy Technician
Option Care Health
08.2023 - 08.2026
Certified Pharmacy Technician II
Regional One Health
01.2022 - 09.2023
Certified Pharmacy Technician
Walgreens
10.2021 - 12.2021
Medcerts / Pharmacy Technician Specialist Certificate -
Medcerts
10.2020 - 04.2021
Cashier/ Pharmacy Technician
Sam's Club
06.2020 - 10.2021
MLK College Prep High School/ Diploma -
MLK College Prep High School
08.2015 - 05.2019