Elizabeth Morales
Magee,MS
Summary
Dynamic professional with a proven track record in healthcare experience and exceptional follow-up skills, honed at River Oaks. Excelled in enhancing patient admission processes and organizing high-visibility events, significantly improving attendance rates. Skilled in insurance claims processing and known for maintaining confidentiality, I consistently deliver attentive customer service, fostering community and ensuring operational efficiency.
Overview
5
5
years of professional experience
Work History
Admissions Clerk
River Oaks
08.2022 - Current
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with school departments in organizing open house events, which resulted in higher attendance rates and improved visibility for the institution.
- Interviewed patients or representatives to obtain and verify medical history prior to being seen by medical professionals.
Waitress Trainee
Logan's Steakhouse
01.2021 - 09.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Hostel Receptionist
The Vault
07.2019 - 04.2020
- Maintained a clean and welcoming reception area to create a positive first impression for guests.
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Organized hostel events for guests'' entertainment, fostering a sense of community among travelers.
- Created detailed shift reports for management review, highlighting key issues or concerns requiring attention or follow-up actions.
Education
No Degree -
Copiah-Lincoln Community College
Wesson, MSHigh School Diploma -
Magee High School
Magee, MS05-2022
Skills
- Healthcare experience
- Follow-up skills
- Efficient workflow
- Confidentiality
- Claim submission
- Bill payment
- Claims review
- Insurance claims processing
- Medical claims submission
Languages
Spanish
Limited Working
Timeline
Admissions Clerk
River Oaks
08.2022 - Current
Waitress Trainee
Logan's Steakhouse
01.2021 - 09.2022
Hostel Receptionist
The Vault
07.2019 - 04.2020
No Degree -
Copiah-Lincoln Community College
High School Diploma -
Magee High School
Similar Profiles
Alec Joaquin RosAlec Joaquin Ros
MENTAL HEALTH TECHNICIAN at River OaksMENTAL HEALTH TECHNICIAN at River Oaks
Brandon HernandezBrandon Hernandez
Cna at River OaksCna at River Oaks
Christopher FazioChristopher Fazio
Cna at River OaksCna at River Oaks