Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Kayla Marino

Goffstown,NH
Kayla Marino

Summary

Highly organized and motivated Account Executive, adept in CRM software and client relationship building, consistently exceeded sales targets through strategic business development and exceptional emotional intelligence. Leveraged teamwork and presentation skills to foster key partnerships. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

7
years of professional experience

Work History

LHC Group

Account Executive
01.2023 - Current

Job overview

  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Attended networking events to build relationships and identify sales opportunities.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
  • Leveraged CRM to collect, organize, and manage sales data and customer information.
  • Collaborated with cross-functional teams to ensure seamless service delivery to clients.

Encompass Health Rehabilitation Hospital

Clinical Liaison
04.2021 - 01.2023

Job overview

  • Collaborated with marketing efforts to showcase facility strengths and attract new referral sources from local hospitals or community-based organizations.
  • Cultivated productive relationships with referral sources, leading to increased admissions for the facility.
  • Conducted thorough assessments of patients'' medical histories, diagnoses, prognoses, medications, and treatment goals to determine eligibility for specific programs or services.
  • Composed justifications for medical necessity to obtain authorization of payment from third party payers.
  • Delivered highest referral volume consistently amongst colleagues.

Amedisys Home Health

Occupational Therapist
04.2019 - 05.2020

Job overview

  • Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
  • Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
  • Recommended equipment to use in-home to maximize opportunities for wellness.
  • Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
  • Participated in continuing education opportunities to stay current with industry trends and best practices in occupational therapy.
  • Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
  • Improved patient outcomes by implementing individualized treatment plans and monitoring progress.

VNA Of Manchester And Southern NH

Occupational Therapist
04.2017 - 04.2019

Job overview

  • Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
  • Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
  • Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
  • Mentored occupational therapy students during clinical rotations, fostering professional growth and development.
  • Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.

Education

Sacred Heart University
Fairfield, CT

Master of Science from Occupational Therapy
05.2016

University Overview

  • 3.9 GPA
  • Ranked in Top 10% of class
  • summa cum laude graduate

Keene State College
Keene, NH

Bachelor of Arts from Biology
05.2013

University Overview

  • Phi Sigma Sigma Member

Skills

  • Business Development
  • Problem Solver
  • Emotional intelligence
  • Client Relationship Building
  • Exceptional communication skills
  • CRM software expertise
  • Territory Management
  • Sales Quota Achievement
  • Account Management
  • Teamwork
  • Presentation
  • Marketing

Certification

Board Certified Occupational Therapist

Timeline

Account Executive

LHC Group
01.2023 - Current

Clinical Liaison

Encompass Health Rehabilitation Hospital
04.2021 - 01.2023

Occupational Therapist

Amedisys Home Health
04.2019 - 05.2020

Occupational Therapist

VNA Of Manchester And Southern NH
04.2017 - 04.2019

Sacred Heart University

Master of Science from Occupational Therapy

Keene State College

Bachelor of Arts from Biology

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Kayla Marino