Kayla McTigue
Plant City
Summary
Dynamic Business Development Representative with a strong foundation in public relations and a passion for sales and relationship-building. Expertise in understanding client challenges and delivering tailored solutions that foster genuine value and cultivate long-term partnerships. Proven ability to drive growth through strategic engagement and effective communication, ensuring client satisfaction and loyalty. Committed to leveraging skills to contribute to organizational success while enhancing client experiences.
Overview
4
4
years of professional experience
Work History
Business Development Representative
BlueGrace Logistics
Riverview, FL
06.2025 - Current
- Consistently achieved more than 100% of set monthly sales and activity benchmarks.
- Executed account management strategies for 400+ active prospect accounts, ensuring consistent engagement and support.
- Executed high-volume discovery calls to assess shipping requirements and uncover cost-saving opportunities.
- Facilitated pipeline expansion through systematic outbound communication follow-ups and tailored nurture sequences to enhance lead engagement.
- Engaged with internal account management teams to ensure seamless transition of qualified opportunities, fostering long-term customer success.
Public Relations Intern
Patranya Media LLC.
Las Vegas, NV
08.2025 - 12.2025
- Developed digital content and crafted press releases and media pitches to enhance public relations campaigns.
- Analyzed market trends and crafted targeted outreach strategies to drive client growth initiatives.
Server
Shadow Wood Country Club
Bonita Springs, FL
10.2021 - 08.2023
- Implemented hands-on training programs for new hires, emphasizing leadership skills and providing actionable feedback to elevate team effectiveness.
- Cultivated lasting relationships with members at a prestigious country club by providing attentive service and personalized customer experiences.
- Facilitated seamless dining experiences for 3 to 7 tables simultaneously, focusing on enhancing membership satisfaction with each interaction.
Education
Bachelor of Arts - Communication
Florida Gulf Coast University
Estero, FL05.2025
Skills
- Effective communication
- Client engagement strategies
- Lead generation
- Effective team collaboration
- Media engagement
- Problem-solving skills
- Customer service
- Effective time management
- Effective problem resolution
- Building professional connections
- CRM management
- Cold calling
- Salesforce
Timeline
Public Relations Intern
Patranya Media LLC.
08.2025 - 12.2025
Business Development Representative
BlueGrace Logistics
06.2025 - Current
Server
Shadow Wood Country Club
10.2021 - 08.2023
Bachelor of Arts - Communication
Florida Gulf Coast University