Kayla Medina
Joliet,IL
Summary
Accomplished Process Assistant at Amazon, adept in safety management and workflow planning, significantly enhanced process efficiency and staff development. Leveraged critical thinking and clear communication to mentor and drive team performance, achieving notable business growth. Skilled in multitasking, demonstrated through successful project and resource coordination.
Overview
5
5
years of professional experience
Work History
Process Assistant
Amazon
06.2022 - Current
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed filing system, entered data and completed other clerical tasks.
Crew Trainer
Zoe & Yummy
06.2019 - 06.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Education
Associate of Science - Biology
Joliet Junior College
Joliet, IL01.2027
High School Diploma -
West HighSchool
Joliet, IL08.2022
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
- Performance monitoring
- Process flows
- Paperwork Processing
- Multitasking and Time Management
- Clear Communication
- Fast Learner
- Workflow Planning
- Critical Thinking
Carrer Objecives
My intention is to have a personalized experience while moving up in amazon which I have currently accomplished by moving from a tier one and on too tier three, After having my own experience in quite a few positions in my current department I feel confident in my fast learning capabilities that I would be able to move up further and lead well as I keep going.
Timeline
Process Assistant
Amazon
06.2022 - Current
Crew Trainer
Zoe & Yummy
06.2019 - 06.2022
Associate of Science - Biology
Joliet Junior College
High School Diploma -
West HighSchool
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