Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Kayla Mercado

Chicago,US

Overview

4
4
years of professional experience

Work History

Cashier/Customer Service (Seasonal)

Target
Chicago, IL
10.2025 - 01.2026
  • Provided friendly, efficient customer service in a fast-paced retail environment
  • Accurately operated POS systems to process cash, credit, and digital transactions
  • Assisted guests with questions, returns, and issue resolution to ensure a positive shopping experience
  • Maintained a clean, organized front-end area, including checkout lanes, and guest services

Entertainment Staff Member

Sloomoo Institute
Chicago, IL
05.2025 - 10.2025
  • Developed and personalized engaging slime activities to enhance guest enjoyment.
  • Facilitated customer satisfaction by delivering service and assisting with informed product choices.
  • Coordinated interactive group activities for children and adults to enhance social skills and community involvement.
  • Oversaw transaction processing to enhance operational efficiency. Managed inventory restocking to ensure product availability. Streamlined inventory organization to facilitate quick retrieval and reduce errors.
  • Delivered exceptional guest experiences through interactive activities and exhibits.

Customer Service Representative

Walmart
Niles, IL
08.2024 - 04.2025
  • Greeting customers, answering questions, and providing information.
  • Processing returns and refunds accurately and efficiently.
  • Manage cash transactions, process refunds, and handle escalated issues to maintain a smooth shopping experience.
  • Provided customer assistance with a friendly and professional approach.

Kids Activities Team Member

Climbzone
Chicago, IL, USA
01.2022 - 08.2024
  • Provided help with customer questions.
  • Handled financial exchanges efficiently.
  • Monitored kids to maintain secure environment.
  • Engaged children in diverse activities, fostering creativity and teamwork while ensuring a safe environment for play.

Style Consultant

Target
Norridge, IL, USA
10.2022 - 02.2023
  • Monitored sales floor activities to maintain order and organization.
  • Managed department operations covering loss prevention, cashiering, client inquiries, and store upkeep.
  • Collaborated with team members to maintain inventory accuracy and organization standards.

Education

Spanish Education

North Park University
Chicago, IL
2029

HIGH SCHOOL DIPLOMA - undefined

Foreman College And Career Academy
Chicago, IL
05.2024

Skills

  • Organization
  • Childcare
  • Presentation
  • Public Speaking
  • Cash Handling
  • Customer service
  • Attention to detail

LANGUAGES

English (Highly proficient)
Spanish (Highly proficient)

Timeline

Cashier/Customer Service (Seasonal)

Target
10.2025 - 01.2026

Entertainment Staff Member

Sloomoo Institute
05.2025 - 10.2025

Customer Service Representative

Walmart
08.2024 - 04.2025

Style Consultant

Target
10.2022 - 02.2023

Kids Activities Team Member

Climbzone
01.2022 - 08.2024

HIGH SCHOOL DIPLOMA - undefined

Foreman College And Career Academy

Spanish Education

North Park University
Kayla Mercado