Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Mikloski

Forked River,NJ

Summary

My ambition is to become a small business owner in the restaurant industry. I am a recent Drew University graduate looking for hands-on experience in restaurant management. I interned as a Catering Assistant at Corporate Catering LLC and worked as a Server and Prep Chef at Iron Oak Smokehouse during the last few months. With my strong work ethic and background in food service, sales, and education, I am confident in my abilities.

Overview

6
6
years of professional experience

Work History

Server

Iron Oak Smokehouse
Beach Haven, NJ
05.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Prep Chef

Iron Oak Smokehouse
Beach Haven, NJ
05.2021 - Current
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
  • Cleaned kitchen counters, refrigerators and freezers.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Maintained well-organized mise en place to keep work consistent.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Learned specific cutting techniques for chopping vegetables and fresh spices.
  • Performed stock rotation and inventory counts to provide list of low-stock kitchen items.

Server

Kristys Diner
Waretown, NJ
10.2020 - 11.2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Restaurant Busser

Captains Inn
Forked River, NJ
04.2019 - 06.2020
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.

Sales Associate

Kohl's
Toms River, NJ
12.2019 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.

Education

Bachelor of Arts - Business

Drew University
Madison, NJ
05.2022

Associate of Arts - Liberal Arts

Ocean County College
Toms River, NJ
05.2020

High School Diploma -

Lacey Township High School
Lanoka Harbor, NJ
09.2016

Skills

  • Dining Room Cleaning and Upkeep
  • Cool Under Pressure
  • Food and Beverage Service
  • Team Player

Timeline

Server

Iron Oak Smokehouse
05.2021 - Current

Prep Chef

Iron Oak Smokehouse
05.2021 - Current

Server

Kristys Diner
10.2020 - 11.2020

Sales Associate

Kohl's
12.2019 - 05.2020

Restaurant Busser

Captains Inn
04.2019 - 06.2020

Bachelor of Arts - Business

Drew University

Associate of Arts - Liberal Arts

Ocean County College

High School Diploma -

Lacey Township High School

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Kayla Mikloski