Kayla Mizell
Franklinton,LA
Summary
Experienced customer service specialist seeking a role in a dynamic work environment. Sixteen years of experience in customer service, and nine years of experience with Microsoft Office. Motivated, hardworking, with organizational skills, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Business Office Manager
Washington Parish Gas Utility District 2
Franklinton, LA
12.2015 - 04.2024
- Managed daily operations within the business office, ensuring efficient workflow and productivity.
- Organized filing systems for easy retrieval of documents.
- Resolved customer complaints in a professional manner while maintaining high standards of service.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Answered phones promptly and directed calls appropriately.
- Ordered supplies when necessary to keep the office running smoothly.
- Maintained accurate records of customer accounts and transactions.
- Handled daily accounts payable and receivables.
Bank Teller
Whitney Bank
Franklinton, LA
08.2008 - 12.2015
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Educated customers about different types of banking services available at the branch.
- Maintained confidentiality of bank records, transactions and customer information.
- Performed cash handling duties including counting currency, coins and checks.
- Provided assistance to other tellers during peak business hours as needed.
Education
Associate of Arts - Concentration in Business Fundamentals
University of Phoenix, AZ
Phoenix, AZSkills
- Accounts payable
- Customer service
- Supply ordering
- Time management
- Problem solving
- Teamwork
Timeline
Business Office Manager
Washington Parish Gas Utility District 2
12.2015 - 04.2024
Bank Teller
Whitney Bank
08.2008 - 12.2015
Associate of Arts - Concentration in Business Fundamentals
University of Phoenix, AZ
Similar Profiles
Seth DragonSeth Dragon
Professional Firefighter at St. Tammany Parish Fire Protection District #2Professional Firefighter at St. Tammany Parish Fire Protection District #2
Kristy ParksKristy Parks
Chief Operations Officer at Catahoula Parish Hospital District #2Chief Operations Officer at Catahoula Parish Hospital District #2
Kerrie ThompsonKerrie Thompson
Manager of Operations at Middle Tennessee Natural Gas Utility DistrictManager of Operations at Middle Tennessee Natural Gas Utility District
Mason EDWARDSMason EDWARDS
Social Worker at Washington Parish School SystemSocial Worker at Washington Parish School System
Nicholas Ryan StokesNicholas Ryan Stokes
Safety Specialist at Koch Engineered Solutions/DEPCOM PowerSafety Specialist at Koch Engineered Solutions/DEPCOM Power