Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
background-images

Kayla Morales

Moncks Corner,SC

Summary

Pharmacy operations professional known for high standards and focus on results. Experienced in managing workflows, improving patient safety, and optimizing inventory systems. Valued for team collaboration, professionalism, and adaptability to changing needs. Skilled in regulatory compliance and process optimization, with reliable and flexible approach to achieving goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreens
01.2024 - Current
  • Staff maintenance and scheduling, including certifications
  • Ensure efficient pharmacy workflow
  • Ensure pharmacy compliance with law regulations and company policies
  • Supervised a team of pharmacists and technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.
  • Assist Store Manager and Pharmacy Manager in pharmacy operations to improve financials, operational quality, and customer service
  • Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.

Senior Certified Pharmacy Technician (CPhT)

Walgreens
07.2017 - 01.2024
  • Data entry
  • Patient, prescriber, and prescription verification prior to dispensing
  • Counted, measured, and compounded medications following standard procedures.
  • Assist in prior authorization requests, submitting additional information as needed
  • Answer incoming phone calls and addressed questions from customers and healthcare providers
  • Drug inventory management
  • Accept prescription requests via telephone as allowed by the state of South Carolina
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.

Education

Bachelor's - Biology

Charleston Southern University
North Charleston, SC
05.2025

Skills

  • MEDICAL TERMINOLOGY
  • Patient Care
  • HIPAA
  • Laboratory safety protocols
  • Strong communication skills
  • Equipment maintenance
  • Specimen handling
  • Specimen preparation
  • Attention to detail

Certification

  • PTCB Certification, 11/01/21, 12/01/27, 30184166
  • Registered Pharmacy Technician, 07/01/17, 06/01/25, 46717
  • CPR/BLS certified, 01/01/21
  • Certified Immunizer (administers vaccinations), 01/01/21
  • Nationally certified through PTCB, 12/01/21

Languages

Spanish
Professional Working

Timeline

Pharmacy Operations Manager

Walgreens
01.2024 - Current

Senior Certified Pharmacy Technician (CPhT)

Walgreens
07.2017 - 01.2024

Bachelor's - Biology

Charleston Southern University

Similar Profiles

CREATE PROFILE
Kayla Morales