Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayla Mosquera

Winston Salem,NC

Summary

Dynamic retail leader with a proven track record at Lids Locker Room, excelling in team motivation and customer focus. Skilled in coaching and mentoring, I implemented effective inventory management processes, enhancing product availability and driving sales growth. Committed to fostering a diverse and inclusive environment while ensuring exceptional service standards.

Overview

5
5
years of professional experience

Work History

Team Lead

Academy Sports and Outdoors
Winston Salem
08.2022 - Current

I lead a team in the Footwear departments specifically but also help develop knowledge and lead throughout the store.

Store Manager

Lids Locker Room
Winston-Salem, NC
08.2021 - 02.2022
  • Directed daily store operations, ensuring optimal customer service and product availability.
  • Trained and mentored staff on sales techniques and company policies.
  • Implemented inventory management processes to reduce stock discrepancies.
  • Analyzed sales trends to develop effective merchandising strategies.
  • Coordinated promotional events to enhance customer engagement and sales volume.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Education

Bachelor of Arts - Sports Management

Carolina Christian College
Winston-Salem, NC
05.2023

Associate of Science - Business Administration And Management

Southern Crescent Technical College
Griffin, GA
06.2018

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Schedule management
  • Employee evaluation
  • Diversity and inclusion
  • Product management
  • Influencing skills
  • Relationship building
  • Equipment maintenance
  • Employee training
  • Problem-solving
  • Teamwork and collaboration
  • Team supervision
  • Team motivation
  • People management
  • Staff training
  • Flexible schedule
  • Cash handling
  • Coaching
  • Overseeing daily activities

Languages

Spanish
Native or Bilingual

Timeline

Team Lead

Academy Sports and Outdoors
08.2022 - Current

Store Manager

Lids Locker Room
08.2021 - 02.2022

Bachelor of Arts - Sports Management

Carolina Christian College

Associate of Science - Business Administration And Management

Southern Crescent Technical College