Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Munroe

Alpharetta,GA

Summary

Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously.

Overview

3
3
years of professional experience

Work History

Crew Member

AMC
03.2024 - Current
  • Earned recognition as employee of the month within two months of employment.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Cross-trained in multiple positions within the store as needed.
  • Handled customer concerns in a professional and courteous manner.

Front Desk Coordinator

Modern Dentistry
04.2025 - 09.2025
  • Greeted and checked in patients while maintaining accurate and confidential records.
  • Verified and processed insurance information, collected payments, and managed patient accounts.
  • Assisted in presenting treatment plans and explaining financial options to patients.
  • Quickly adapted to a dental office environment and gained strong knowledge of dental terminology and procedures.

Restaurant Server

J. Christophers
10.2022 - 01.2023
  • Persuaded guest purchase by enticing with higher margin items and add-ons.
  • Efficiently managed large groups of guests during peak hours without compromising on quality of service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Developed expertise in menu items, ingredients, and pricing.

Education

BBA - Finance

Kennesaw State University
Kennesaw, GA
05-2029

High School -

Denmark High School
Alpharetta, GA
03.2024

Skills

  • Billing and Payment Processing
  • Customer Satisfaction
  • Conflict Resolution
  • Item Promotion
  • Supply Restocking
  • Store opening and closing
  • Workplace efficiency

Timeline

Front Desk Coordinator

Modern Dentistry
04.2025 - 09.2025

Crew Member

AMC
03.2024 - Current

Restaurant Server

J. Christophers
10.2022 - 01.2023

BBA - Finance

Kennesaw State University

High School -

Denmark High School

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