Kayla Nelson
Missouri City,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front Desk Dental Receptionist
Creative Smiles and Kidzone Dental
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect patient and business information.
- Confirmed appointments, communicated with clients, and updated client records.
Preschool Teacher
Kinder Kastle
12.2022 - 05.2023
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Dispatcher/Customer Service
Motus Freight
01.2022 - 12.2022
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Monitored and tracked dispatch communication systems.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Communicated with customers to provide delivery updates and resolution.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Pet Care Specialist
PetSmart
02.2018 - 05.2018
- Handled animals safely and remained calm in different situations.
- Kept enclosures clean, tidy and spaces stocked with items for pet or staff needs.
Hostess/Cashier
El Rancho Grande
01.2015 - 12.2016
Education
High school diploma - Health Science
Warren County Career Center
Certification in Dental Assisting - Dental Assisting
Alvin Dental Assisting School
Alvin, TX11.2023
Skills
- Customer service (7 years)
- Dispatch (1 year)
- Dental Receptionist
- Dentrix
- Insurance verification
- Infection Control Training
- Front Desk
- Modento software
- HIPAA
- Microsoft Office
- Dental Assisting
- Dental Impressions
- Radiography Safety
- Electronic Charting
- Treatment Room Preparation
- Team Collaboration
- Taking digital X-Rays with Nomad
Certification
BLS provider 09/16/23 - 09/2025
Additional Information
- Missouri City, TX , Authorized to work in the US for any employer
Timeline
Front Desk Dental Receptionist
Creative Smiles and Kidzone Dental
06.2023 - Current
Preschool Teacher
Kinder Kastle
12.2022 - 05.2023
Dispatcher/Customer Service
Motus Freight
01.2022 - 12.2022
Pet Care Specialist
PetSmart
02.2018 - 05.2018
Hostess/Cashier
El Rancho Grande
01.2015 - 12.2016
High school diploma - Health Science
Warren County Career Center
Certification in Dental Assisting - Dental Assisting
Alvin Dental Assisting School