Kayla N. Harvey
Ridgely,MD
Summary
Dynamic professional with extensive experience in emergency services and pharmacy operations, including a role at Ridgely Pharmacy. Proven expertise in medication dispensing and inventory management, complemented by strong customer service skills. Adept at ensuring efficient operations and enhancing community safety through effective communication and teamwork.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Pharmacy Clerk
Ridgely Pharmacy
Ridgely, Md
05.2009 - 01.2019
- Answered telephones and collected over-the-counter payments, ensuring accurate medication fulfillment for customers. Organized customer packages in alphabetical order for efficient pick-up. Maintained clean and orderly work area to uphold store standards and enhance customer experience. Conduct orders for medication inventory.
- 35-40 hours per week; $11.70 per hour; Contact Supervisor
- Yes.
Emergency Medical Technician
Caroline County Department of Emergency Services
Denton, Md
06.2016 - 04.2017
- Assisted public with basic life support in emergency situations, ensuring timely care. Completed administrative paperwork and performed general firehouse duties to support operational readiness. Assisted paramedics in advanced life support interventions, enhancing patient care during emergencies.
- 15-20 hours per week; $13.60 per hour; Contact Supervisor
- Yes.
Public Safety Dispatcher
Caroline County Department of Emergency Services
Denton, Md
09.2016 - Current
- Dispatched Fire, EMS, and Police agencies to appropriate emergency situations, ensuring timely response and effective resource allocation. Answer non emergency telephone lines. Executed multitasking by dispatching emergency units, answering phone lines, and managing radio transmissions while completing all assigned duties during shifts.
- 48 hours per week; $17.09 per hour; Contact Supervisor
- Yes.
Emergency Medical Technician, volunteer
Greensboro Volunteer Fire Department
Greensboro, Md
08.2009 - Current
- Supported community during emergencies by delivering essential medical assistance. Administered basic life support to stabilize patients in critical situations. Drove ambulance to emergency sites, ensuring timely patient transport. Assisted with daily departmental tasks.
- Maintained regular communication with supervisor to provide updates on workload.
- Yes.
Education
High School Diploma -
North Caroline High School
Ridgely, Md01-2013
Skills
- Medication dispensing
- Prescription verification
- Medication inventory
- Inventory management
- Point of sale
- Customer service
- Professional interactions
Personal Information
Gender: Female
Certification
Emergency Medical Technician, 131 hours, 2011-09; Emergency Medical Dispatch, 24 hours, 2017-02; Emergency Fire Dispatch, 24 hours, 2017-02; Emergency Police Dispatch, 24 hours, 2017-02; National Crime Information Computer (NCIC), 2017-06.
PERFORMANCE RATINGS, AWARDS, HONORS AND RECOGNITION'S
Curtis Harvey Dispatcher of the Year, 2019-05.
RACE/ETHNIC STATUS:
White
SEX:
Female
Timeline
Public Safety Dispatcher
Caroline County Department of Emergency Services
09.2016 - Current
Emergency Medical Technician
Caroline County Department of Emergency Services
06.2016 - 04.2017
Emergency Medical Technician, volunteer
Greensboro Volunteer Fire Department
08.2009 - Current
Pharmacy Clerk
Ridgely Pharmacy
05.2009 - 01.2019
High School Diploma -
North Caroline High School