Kayla Nunez
Fort Cavazos,TX
Summary
Dynamic professional with a proven track record in customer service and hospitality, exemplified during tenure at Olive Garden Restaurant. Excelled in creating loyal clientele through outstanding service and drink preparation techniques. Adept at multitasking and fostering teamwork, consistently enhancing customer experiences. Fluent in Spanish, ensuring inclusive and efficient communication.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Olive Garden Restaurant
08.2021 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Apparel Associate
Walmart
10.2022 - 07.2023
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
Children's Party Host
Chuck E Cheese
07.2020 - 07.2021
- Supervised children's activities, maintaining happiness, safety and well-being.
- Resolved conflict to maintain fun, positive and safe event environments.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Planned parties according to customer specifications.
Education
High School Diploma -
Weslaco High School
Weslaco, TX05-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
- Payment processing
- Hospitality service expertise
- Drink preparation techniques
- Fluency in Spanish
- Safe serving practices
Timeline
Apparel Associate
Walmart
10.2022 - 07.2023
Bartender/Server
Olive Garden Restaurant
08.2021 - 11.2024
Children's Party Host
Chuck E Cheese
07.2020 - 07.2021
High School Diploma -
Weslaco High School
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