Kayla Oakley
Belton
Summary
Compassionate Mental Health Technician with expertise in de-escalation techniques and behavior observation, honed at Georgetown Behavioral Health Institute. Proven ability to enhance patient safety and well-being through effective crisis intervention and strong relationship-building skills. Committed to fostering a supportive environment and ensuring comprehensive progress monitoring for optimal patient outcomes.
Overview
3
3
years of professional experience
Work History
Mental Health Technician
Georgetown Behavioral Health Institute
08.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Barista
Millers Smokehouse
10.2023 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 04.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Education
High School Diploma -
Belton High School
Belton, TXSkills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Substance abuse awareness
- Suicide prevention
- Patient safety management
- Behavioral management
- Progress monitoring
Timeline
Mental Health Technician
Georgetown Behavioral Health Institute
08.2024 - Current
Barista
Millers Smokehouse
10.2023 - 09.2024
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 04.2023
High School Diploma -
Belton High School
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