Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kayla Ohearn

Kayla Ohearn

Ashford,USA

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Parts Sales Associate/Shipping Office Manager

LMC
01.2023 - Current
  • Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
  • Assisted customers in finding appropriate parts promptly.

Precertification Specialist

Memorial Hospital and Manor
09.2015 - 01.2023
  • Elevated patient satisfaction by offering compassionate guidance and support during the often-stressful precertification process.
  • Continuously expanded personal knowledge of industry regulations and updates through ongoing professional development, ensuring accurate and up-to-date expertise in the precertification process.
  • Minimized claim denials by accurately coding procedures according to CPT guidelines before submission for approval.
  • Improved team productivity with regular training sessions on new software programs and tools utilized in the precertification process.

Registration Representative III - CPAR

Southeast Alabama Medical Center, SAMC
09.2009 - 09.2015
  • Maintained accurate records by updating patient demographics, insurance, and financial information.
  • Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
  • Implemented time-saving strategies for quicker completion of registration tasks without compromising accuracy or quality of service.
  • Improved overall work environment through active participation in department meetings, sharing ideas for enhancements, and supporting team-building initiatives.

Concession Server

Water World
04.2007 - 09.2009
  • Adhered to company dress code and grooming standards at all times, representing a professional image that aligned with brand expectations.
  • Assisted in training new hires on company policies, menu offerings, and proper serving techniques for increased team efficiency.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced concession environment.
  • Collaborated with the kitchen staff to ensure timely preparation of food items according to customer specifications, enhancing overall dining experience for patrons.

Education

High School Diploma -

Dothan High School
Dothan, AL
05.2009

Skills

  • Quick learner
  • Dependability
  • Customer relationship building
  • Goal-oriented mindset

Certification

Medical Terminology III - CPAR

Timeline

Parts Sales Associate/Shipping Office Manager

LMC
01.2023 - Current

Precertification Specialist

Memorial Hospital and Manor
09.2015 - 01.2023

Registration Representative III - CPAR

Southeast Alabama Medical Center, SAMC
09.2009 - 09.2015

Concession Server

Water World
04.2007 - 09.2009

High School Diploma -

Dothan High School