Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Kayla Ortiz

Clifton,NJ

Summary

Dynamic and service-oriented professional with proven organization and time management skills. Excelled at Premier Podiatry by enhancing client satisfaction through efficient data entry and effective communication. Demonstrated ability to manage high-volume tasks with discretion, contributing to a positive and productive work environment. Eager to learn and develop in professional environment.

Overview

1
1
year of professional experience

Work History

Receptionist

Premier Podiatry
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Barista

Starbucks
07.2023 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.

Education

High School Diploma -

Montclair State University
Montclair, NJ
05-2026

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I enjoy cooking for friends and family gatherings
  • Documenting and sharing travel experiences
  • Gym Workouts
  • Personal Development and Self-Improvement

Timeline

Receptionist

Premier Podiatry
08.2024 - Current

Barista

Starbucks
07.2023 - 08.2024

High School Diploma -

Montclair State University
Kayla Ortiz