Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Overton

Lawnside,NJ

Summary

Dynamic sales associate with a proven track record at American Eagle Outfitters, excelling in customer service and teamwork. Known for fostering strong customer relationships and maintaining store appeal, while efficiently handling cash transactions. Reliable and outgoing, I consistently contribute to a positive shopping experience and encourage repeat business.

Overview

2
2
years of professional experience

Work History

Sales Associate

Nick And Joe's
03.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Sales Associate

American Eagle Outfitters, Inc
04.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Gabe's
11.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.

Education

Bachelor of Arts - Visual Arts, Art Education Concentration, Psych Mi

Montclair State University
Montclair, NJ
05-2028

High School Diploma -

Cherry Hill High School West
Cherry Hill, NJ
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality

Timeline

Sales Associate

Nick And Joe's
03.2024 - Current

Sales Associate

American Eagle Outfitters, Inc
04.2023 - Current

Sales Associate

Gabe's
11.2022 - 02.2023

Bachelor of Arts - Visual Arts, Art Education Concentration, Psych Mi

Montclair State University

High School Diploma -

Cherry Hill High School West
Kayla Overton