Kayla Overton
Lawnside,NJ
Summary
Dynamic sales associate with a proven track record at American Eagle Outfitters, excelling in customer service and teamwork. Known for fostering strong customer relationships and maintaining store appeal, while efficiently handling cash transactions. Reliable and outgoing, I consistently contribute to a positive shopping experience and encourage repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nick And Joe's
03.2024 - Current
- Built relationships with customers to encourage repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate
American Eagle Outfitters, Inc
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Gabe's
11.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
Education
Bachelor of Arts - Visual Arts, Art Education Concentration, Psych Mi
Montclair State University
Montclair, NJ05-2028
High School Diploma -
Cherry Hill High School West
Cherry Hill, NJ06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
Timeline
Sales Associate
Nick And Joe's
03.2024 - Current
Sales Associate
American Eagle Outfitters, Inc
04.2023 - Current
Sales Associate
Gabe's
11.2022 - 02.2023
Bachelor of Arts - Visual Arts, Art Education Concentration, Psych Mi
Montclair State University
High School Diploma -
Cherry Hill High School West
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