Kayla Payan
San Francisco,CA
Summary
A recent public health graduate and Medical Assistant of six years with a solid background in field and office settings, seeking to obtain and maintain a full-time position that offers professional challenges, and leverages curriculum-based public health knowledge in real-world practice.
An organized and dependable candidate, successful at managing multiple priorities with a positive attitude and willingness to take on responsibilities to meet team goals. Driven to learn quickly and advance administrative proficiency and training. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
5
5
years of professional experience
2
2
Relevant Certifications
Work History
Medical Services Assistant (Orderly)
San Mateo County
02.2024 - Current
- Improved patient satisfaction by providing attentive and efficient transport services.
- Assisted nursing staff with patient care tasks
- Maintained clean and safe environment for patients
- Collaborated with interdisciplinary teams to enhance overall quality of patient care.
- Enhanced patient safety by maintaining sterile surgical environment adhering to protocols.
- Contributed to hospital efficiency by promptly preparing operating rooms for subsequent surgeries.
Certified Medical Assistant
San Francisco State University, Student Health
10.2022 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Obtained and documented patient medical history, vital signs and chief complaints.
- Supported duties for procedures, such as setting up and operating special medical equipment and apparatus multiple times a day.
- Collaborated with committee team members to develop tailored messages to students in order to promote campus health and wellness
- Regularly trained in infection control practices, resulting in a safer environment for both patients and staff members.
Public Health Student Intern
Taulama
03.2024 - 06.2024
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Assisted with project management tasks, leading to more efficient execution and timely completion of projects.
- Conducted nutrition research to support in specific projects and contributed to successful project outcomes.
- Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
- Contributed to increased productivity within team by taking initiative in problem-solving and offering innovative solutions.
- Applied theoretical knowledge gained from coursework to real-world situations within internship setting for improved understanding of industry practices.
Lead Certified Medical Assistant
Carbon Health
08.2021 - 08.2023
- Improved patient satisfaction by providing exceptional care and attention to their needs during medical appointments.
- Promoted positive work environment among colleagues with open communication and teamwork-focused approach to daily responsibilities.
- Facilitated seamless coordination between front office staff and medical team members, resulting in well-organized clinic operation.
- Participated actively in staff meetings or trainings aimed at improving personal skills development or addressing departmental goals.
- Conducted both clinical and administrative duties daily
- Implemented care and efficiency improvements to support and enhance office operations.
Certified Medical Assistant
Lemi Medical Center
12.2019 - 12.2020
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Technical Degree - Surgical Technology
MedCerts
San Francisco, CA06.2024
Bachelor of Science - Public Health
San Francisco State University
San Francisco, CA05.2024
Associate of Arts - Behavioral Sciences
Chabot College
Hayward, CA05.2021
Technical Degree - Medical Assisting
Gurnick Academy of Medical Arts
San Mateo, CA01.2020
Skills
- Zoom
- Microsoft Office 360
- Google Suite
- Canva
- EHR Software
- Organization
- Collaboration
- Communication
- Adaptability
- Documentation And Reporting
- Project Management
- Scheduling
- Presentations
- Administrative tasks
- Problem-Solving
Accomplishments
- Collaborated with Taulama, a community-based non-profit organization, in the development of a Nutrition plate project aimed at improving health literacy for AAPI community in San Mateo County
- Graduated as Salutatorian at Gurnick Academy of Medical Arts
Certification
- Certified Surgical Technologist, 2024, MedCerts
- Certified Medical Assistant, current, NHA
- Certified EKG Technician, current, NHA
- Certified Phlebotomy Technician, current, NHA
- Basic Life Support Certification, 2023-2025, AHA
Languages
Spanish
Native or Bilingual
ASL
Professional Working
Timeline
Public Health Student Intern
Taulama
03.2024 - 06.2024
Medical Services Assistant (Orderly)
San Mateo County
02.2024 - Current
Certified Medical Assistant
San Francisco State University, Student Health
10.2022 - Current
Lead Certified Medical Assistant
Carbon Health
08.2021 - 08.2023
Certified Medical Assistant
Lemi Medical Center
12.2019 - 12.2020
Technical Degree - Surgical Technology
MedCerts
Bachelor of Science - Public Health
San Francisco State University
Associate of Arts - Behavioral Sciences
Chabot College
Technical Degree - Medical Assisting
Gurnick Academy of Medical Arts
Similar Profiles
Jean SettlesJean Settles
PBX Telephone Operator at San Mateo Medical Center/San Mateo CountyPBX Telephone Operator at San Mateo Medical Center/San Mateo County
Isamar SegundoIsamar Segundo
Medical Assistant at San Mateo County Health DepartmentMedical Assistant at San Mateo County Health Department
ANDREA ARROYOANDREA ARROYO
Mental Health Program Specialist at San Mateo County Behavioral Health and Recovery ServicesMental Health Program Specialist at San Mateo County Behavioral Health and Recovery Services
Claudia Aldana UngoClaudia Aldana Ungo
Accounts Payable Specialist at PENCOM HQ USAAccounts Payable Specialist at PENCOM HQ USA
Hieu TranHieu Tran
Sr. Eligibility Worker at City And County Of San FranciscoSr. Eligibility Worker at City And County Of San Francisco