Kayla Perez
Brooklyn,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Barista Shift Supervisor
Starbuck's Coffee
New York, NY
08.2022 - Current
- Oversaw staff alignment with company policies, procedures, and communication standards
- Led team and offered expertise in company initiatives
- Educated team members on job aspects, ensuring comprehensive skill development
- Ensured work area cleanliness and stock levels to comply with health regulations
- Formulated tactics to boost revenue via cross-selling promotions
- Conduct daily inspections to ensure equipment adheres to DOH standards
- Handled inventory management through precise stock level oversight
- Maintained organization and storage standards for optimal product quality
Security Officer / Supervisor
Securitas
03.2014 - 03.2020
- Controlled and authorized access and departure
- Facilitated guest assistance for questions and concerns
- Maintain compliance with stadium guidelines while ensuring guest safety
- Enforced compliance by overseeing the operation of traffic barriers and loading dock shutters
- Resolved problems efficiently during guest interactions
- Skilled in managing stadium security operations via Avigilon technology
Education
Culinary Arts -
Nassau Community College
12.2012
Skills
- Customer Service
- Attention to Detail
- Adaptability
- Multitasking Ability
- Food Assembly Supervision
- Data Entry
- Interpersonal Skills
- Espresso machine operation
- POS System Operation
- Sales Promotion
- Cash Handling Accuracy
- Food Safety
- Equipment Inspection
- Staff Motivation
- Product Upselling
- Barista Training
References
References available upon request.
Timeline
Barista Shift Supervisor
Starbuck's Coffee
08.2022 - Current
Security Officer / Supervisor
Securitas
03.2014 - 03.2020
Culinary Arts -
Nassau Community College
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