Kayla Phillips

• Supervised housekeeping staff to maintain consistent cleanliness standards across assigned properties.
• Inspected rooms, common areas, and workspaces to verify quality and readiness.
• Coordinated daily cleaning schedules and prioritized tasks based on occupancy and service needs.
• Trained new team members on sanitation procedures, safety practices, and equipment use.
• Monitored supply inventory and requested replenishment for chemicals, linens, and paper goods.
• Addressed client concerns promptly to maintain service expectations and facility presentation.
• Enforced OSHA-aligned safety practices and proper handling of cleaning chemicals.
• Documented maintenance issues and communicated repairs to support timely resolution.
• Respond to 15-20 calls and 20-30 emails daily.

Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Inspected facilities regularly to ensure compliance with cleanliness and safety requirements.
• Coordinated supply inventory, restocking, and proper storage of custodial materials.
• Scheduled coverage for shifts, absences, and special cleaning requests.
• Documented maintenance needs and communicated repair concerns to facility management.
• Managed approximately 20-30 calls, emails, radio calls per day from customers .

• Supervised custodial staff, assigning daily cleaning routes and ensuring consistent service quality.
• Trained team members on safety procedures, chemical handling, and proper equipment use.
• Inspected facilities for cleanliness standards, documenting deficiencies and directing corrective action.
• Coordinated floor care, restroom sanitation, and trash removal to maintain orderly operations.
• Managed supply inventory, ordering custodial materials and preventing service interruptions.
• Enforced OSHA-safe practices and company sanitation standards during all janitorial operations.
• Managed approximately 20-30 calls, emails, and radio calls per day from customers.

• Sanitized high-touch surfaces and common areas using approved cleaning chemicals and procedures.
• Cleaned restrooms, break areas, and office spaces to maintain sanitary, orderly facilities.
• Removed trash, recycling, and debris to support safe, clutter-free workspaces.
• Restocked paper goods, soap, and supplies to prevent service interruptions.
• Operated floor care equipment for sweeping, mopping, vacuuming, and surface maintenance.
• Followed cleaning schedules, safety standards, and infection-control procedures consistently.
• Assisted with deep-cleaning tasks and special cleanup requests to support facility readiness.
• Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
• Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
• Managed approximately 20-30 calls, texts, radio calls per day from customers.