Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Powell

Indianapolis,IN

Summary

Proven to excel in a customer-focused business, I leveraged my strong work ethic and exceptional communication skills at Shipt to significantly enhance client satisfaction and loyalty. By mastering store layouts and offering personalized shopping advice, I consistently delivered orders with speed and accuracy, fostering lasting relationships and expanding the customer base.

Overview

3
3
years of professional experience

Work History

Shopper

Shipt
01.2017 - 12.2019
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Education

Early Childhood Education -

Ohio Dominican University
Columbus, OH

Skills

  • Strong Work Ethic
  • Brand representation
  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Flexible Schedule
  • Decision-Making
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility

Timeline

Shopper

Shipt
01.2017 - 12.2019

Early Childhood Education -

Ohio Dominican University

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Kayla Powell