Kayla Ramirez
College Park,Maryland
Summary
Dynamic hairstylist with a proven track record at Salon Central, excelling in client consultations and advanced coloring techniques. Passionate about building relationships and enhancing customer satisfaction, I successfully increased salon revenue through effective product recommendations and upselling. Committed to mentoring and fostering a collaborative environment among peers.
Overview
11
11
years of professional experience
Work History
Hairstylist
Salon Central
08.2014 - Current
- Executed a variety of cutting, coloring, and styling techniques to achieve desired looks.
- Maintained cleanliness and organization of workstations to ensure a professional environment.
- Assisted in training new hairstylists on salon protocols and customer service standards.
- Recommended products to clients for at-home maintenance and hair care routines.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
Education
High School Diploma -
Heritage High School
Lynchburg, VA05.2011
Skills
- Client consultation
- Appointment scheduling and schedule management
- Relationship building and management
- Advanced communication skills
- Balayage techniqe and foiling techniques
- Passionate colorist
- Increased retail sales by leveraging extensive product knowledge to guide client purchases
Accomplishments
I have taken on a mentorship role with the associates program at Salon Central.
I have completed the Redken color specialist program and received certification.
I am one of the salon Kerastase ambassadors.
Timeline
Hairstylist
Salon Central
08.2014 - Current
High School Diploma -
Heritage High School