Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Work Preference
Timeline
Generic
Open To Work

Kayla Ramos

Daly City,CA

Summary

Dynamic coordinator and researcher with experience in client relations, organizational operations, and process improvement. Currently conducting research with FAIR Labs at San Francisco State University focused on Latin American children and household upbringing differences. Experienced in providing direct executive support to a previous business owner while coordinating client services, managing schedules, and supporting billing and administrative operations. Recognized for improving workflows, training staff, and implementing organized systems that strengthen efficiency, communication, and service delivery. Proficient in data management, financial recordkeeping, report generation, and maintaining accurate spreadsheets while handling client communications, travel arrangements, and confidential documentation. Fluent in Spanish and skilled at multitasking in fast-paced environments. Holds a bachelor’s degree from San Francisco State University and has been accepted into graduate school to pursue developmental psychology.

Overview

6
6
years of professional experience

Work History

Assessment/Patient Scheduling Coordinator

Speech goals
South San Francisco, California
05.2024 - 11.2025
  • Coordinated assessment schedules, ensuring alignment between client needs and service provider availability.
  • Managed communication between clients and therapists to clarify assessment requirements and expectations.
  • Maintained accurate records of assessments and client feedback information.
  • Facilitated meetings to review assessment outcomes and identify opportunities for service improvement.

ABA Therapist

ACES
San Bruno, California
11.2023 - 05.2024
  • Developed and implemented individualized treatment plans for clients with autism spectrum disorders, addressing specific behavioral needs.
  • Partnered with families to reinforce and adapt behavioral strategies at home, enhancing consistency of care.
  • Utilized data collection methods to track client behavior and treatment efficacy.
  • Maintained accurate documentation of client sessions and treatment modifications.

Apprentice Embalmer

Cypress Lawn
Colma, California
03.2023 - 07.2023
  • Prepared bodies for viewing using embalming techniques and cosmetic enhancements to ensure a respectful presentation.
  • Assisted licensed embalmers with complex procedures and documentation processes.
  • Followed safety protocols to ensure compliance with health regulations during procedures.
  • Maintained cleanliness and organization of embalming tools and workspaces to uphold safety and hygiene standards.

Swim Instructor

British Swim School
Daly City, California
03.2021 - 06.2021
  • Instructed students in swimming techniques and water safety principles, fostering confidence and skill development.
  • Monitored student progress and provided constructive feedback, enhancing individual skill acquisition.
  • Communicated effectively with parents about student performance and goals, ensuring alignment and support for their learning.
  • Trained new instructors on teaching techniques and safety protocols.

Seasonal Worker

Kohls Department Store
Colma, California
12.2019 - 01.2020
  • Guided customers in product selection and addressed inquiries, contributing to positive shopping experience.
  • Managed point-of-sale system during peak hours, ensuring seamless transaction process.
  • Resolved customer complaints promptly, ensuring satisfaction and retention.
  • Arranged merchandise on sales floor to optimize visual appeal and ensure easy access.

Education

Bachelor of Arts - Psychology

San Francisco State University
San Francisco, CA
05-2026

High School Diploma -

Summit Shasta
Daly City, CA
06-2022

Associate of Arts -

Skyline College
San Mateo, CA
05-2022

Master of Arts - Developmental Psychology

San Francisco State University
San Francisco, CA
03-2026

Skills

  • Schedule oversight and client coordination
  • Consulting and staff training
  • Team leadership and strategic planning
  • Problem-solving and multitasking
  • Effective communication and adaptability
  • Employee scheduling and verbal communication
  • Process improvement strategies and orientation
  • Time management and customer relations
  • Data entry proficiency and financial recordkeeping
  • Report generation and account updates
  • Tracking spreadsheets with accuracy
  • Fluent in Spanish and data research
  • Audit procedures and monthly billing management
  • Client relationship management and travel arrangements
  • Executive support and conflict resolution
  • Task delegation and email management
  • Excel spreadsheet proficiency and information confidentiality
  • Filing, data archiving, and document handling
  • Feedback implementation and technical support
  • Training support with administrative skills

Affiliations

Researcher - San Francisco (2025 - Present) 

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-Site

Salary Range

$0/hr - $1000/hr

Timeline

Assessment/Patient Scheduling Coordinator

Speech goals
05.2024 - 11.2025

ABA Therapist

ACES
11.2023 - 05.2024

Apprentice Embalmer

Cypress Lawn
03.2023 - 07.2023

Swim Instructor

British Swim School
03.2021 - 06.2021

Seasonal Worker

Kohls Department Store
12.2019 - 01.2020

Bachelor of Arts - Psychology

San Francisco State University

High School Diploma -

Summit Shasta

Associate of Arts -

Skyline College

Master of Arts - Developmental Psychology

San Francisco State University
Kayla Ramos