Makayla Taylor

I have have made my stamp in many positions such as bartending, cashier, and a server in in which all of these positions i have worked over a year and four months and counting. I have great customer service so ive been told by many of my coustomers .

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Helped customers complete purchases, locate items, and join reward programs.
• Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
• Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
• Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
• Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.